Job Title: Virtual Customer Support Assistant (Remote)
Salary: £11 - £15 per hour
Do you enjoy helping people and resolving issues with a positive attitude? Apply4U is searching for friendly and patient Virtual Customer Support assistants to assist clients in responding to customer inquiries and solving issues remotely. If you’re empathetic and love problem-solving, we want to hear from you!
Key Responsibilities:
- Respond to customer queries through email, chat, and phone
- Troubleshoot and resolve customer issues in a timely manner
- Maintain up-to-date knowledge of the client’s products and services
- Record customer interactions in the CRM system
- Collaborate with the support team to enhance customer experience
Why You’ll Love It Here:
- Work from the comfort of your home with flexible hours
- Be part of a supportive, remote team culture
- Competitive hourly pay and opportunities for bonuses
- Ongoing training and growth opportunities in customer service
What We’re Looking For:
- Prior experience in customer service or support
- Strong communication skills with a friendly, customer-first approach
- Ability to multi-task and manage time efficiently
- Experience with support software (Zendesk, Salesforce, etc.) is a plus
Apply now and become the virtual face of our clients’ businesses!