Telephone Operators | $70/hr Remote | remotehey

Position: Telephone Operator

Type: Hourly contract

Compensation: $40–$70 per hour

Location: Remote

Commitment: Minimum 15 hours/week

Duration: ~3–4 weeks

Role Responsibilities

Design domain-specific questions and scenarios related to telephone operations to help train AI models.
Observe signal lights on switchboards and dial or press buttons to establish connections.
Operate telephone switchboards and systems for local, long-distance, mobile, person-to-person, and emergency calls.
Update directory information and maintain accurate call records.
Perform clerical tasks such as typing, proofreading, and sorting information.
Provide assistance to callers who require help dialing or are in emergency situations.
Monitor automated systems for collect calls and intervene when assistance is required.
Support customers with special billing requests and relay services.
Maintain detailed records of calls placed, received, and associated charges.

Requirements

Strong experience working as a Telephone Operator or in closely related roles (e.g., PBX Operator, Directory Assistance Operator, Telecommunications Operator).
Strong writing skills and comfort working with computer-based tools and platforms.
Ability to accurately document workflows and operational logic.
High attention to detail and reliability when handling sensitive or time-critical information.

Application Process (Takes 20 Mins)

Remotehey