Remotehey

Work anywhere, Live anywhere

WEIHENG Energy Storage - remotehey
WEIHENG Energy Storage

Technical Support Engineer

amsterdam, north holland, netherlands / Posted
APPLY

Responsibility:

• Deliver sales, distributors,customers consultation service & technical training as needed.

• Work in collaboration with the Sales team to identify new business opportunities .

• Responsible for development and delivery of technical solutions & support activities on time for related market.

• Generate detailed project plans (milestones/activities, dates, responsibility). Implement projects on time, within the budget and meeting the expected performance.

• Supervise on-going projects. Proactively communicate with related departments about the progress.

• Follow up on the testing results, analyze and summarize data, and provide analytical report in high quality.

• Be creative in finding solutions based on specific customer goals, requirements, equipment, and processing.

• Design and conduct trials both in our internal lab or at customers/partners sites to help optimize installation process.

• Establish good communication with customers, understanding their needs and requirements in order to provide appropriate quality and service.

• Translate customer questions & requirements into product specifications and recommend existing products in order to solve any problem they may have.

• Prepare presentations and technical documentation for internal and external customers.

• Support marketing department to initiate market promotion activities, including technical seminars, tradeshows and other daily work.

• Accurately and timely report the results and progress on present tasks according to company's procedures and standards.

Requirements:

• Bachelor degree or above. Fresh graduates whose major is electricity, electrical engineering, electrochemistry, and related majors, also can be accept.

• Experience in energy storage related industries is preferred;

• Good communication skills, and leadership skills are needed;

• Proficiency in Office software. Independent writing ability with solid writing skills. High level of presentation.