ABOUT IMC
IMC is an experience studio rooted in a simple belief: being together matters. That conviction — born from our founders' background in theater — drives everything we create. We specialize in Business-to-Human interactions, designing and producing bespoke experiences that move people and deliver real results for our clients.
From strategy and concept through creative and production, we own the full journey. Our work spans large-scale conferences and meetings, immersive brand activations, live events, and broadcast productions — all built around one goal: achieving our clients' outcomes. Flawless execution is the baseline. True partnership is what sets us apart.
We show up as a trusted extension of our client’s teams, guided by our values:
- Purpose First — We keep the "why" in sight at every step.
- Deliver Excellence — We set the standard others want to meet.
- Clear Collaboration — We build clarity and alignment through open communication.
- Human Kindness — We treat our colleagues and clients the way we'd treat our friends.
JOB SUMMARY
The Technical Director is a critical member of the Studio, supporting the Production Department as they develop events from conception through execution. The primary focus of this role is to oversee and manage all technical and production elements, with a keen eye toward ensuring best in class delivery across live events. They will work closely with clients and internal teams, coordinating technology delivery and event workforce planning, while providing senior-level technical oversight to ensure that all solutions and logistics are successfully documented, communicated, and executed.
RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO)
Studio & Client Collaboration
- Continuously exhibit professional confidence by leading by example, delivering the highest quality of work to your colleagues and clients.
- Build and maintain meaningful and effective client relationships as a true partner to clients, and deliver on their objectives in a timely manner, while anticipating their needs before they do
- Maintain professionalism, diplomacy, tact, and discretion when dealing with sensitive information and a variety of issues
- Utilize existing client and agency systems, processes and tools with attention to improving them as conditions evolve
Project & Production Management
- This person will know everything about our client’s spaces technically and what they are capable of.
- Work directly with our teams and clients to develop an overall technical production approach for each event.
- Proficient in AutoCad / Vectorworks, ensuring production drawings are up to fire marshall approval. Including but not limited to; floor plans, rigging plots, lighting plots, video, audio layouts, signal flow concepts for video/content, cable touring, camera positions, stage and scenic elevations. Details matter.
- Present 3D view, presenter sightlines and audience perspectives when needed.
- Initial consulting at the beginning of every project to help identify what spaces are most appropriate for the event requirements.
- Be present for venue/space walkthroughs with the planning team and follow SOP to produce working documents that are maintained and distributed throughout the project lifecycle.
- Produce accurate and detailed operations briefing documents. If additional equipment or services are needed, the coordination of the technology will be managed and documented and provide proactive communications that will include scheduling and budget updates.
- Coordinate with internal departments to produce rehearsal and production schedules and all other required documentation.
- Work closely with Video Production, Streaming, Engineering and Operations to ensure Technical coordination is completed for every project.
- Procure external technical/staffing services using firm-approved sourcing methods (as required).
- Manage setup, technical checks, testing, cue-to-cue rehearsals, and presenters’ rehearsals with the operators, presenters and moderators to ensure the event technology and the client requirements are in alignment.
- On the event days the Technical Director will be required to be on comms with the operations team and the producer/planner to ensure the technical operation of the event meets the required standard.
- This person will be the first line in communications for any technical issues that may arise during the event so the technicians are not distracted.
- Use experience and flexibility to anticipate and prepare for real-time changes at an event.
- Lead and supervise the operations team throughout the entire event delivery phase ensuring work meets expectation and is on schedule.
- Keep teams informed of any issues, delays and solutions to the inevitable production changes that occur at live events.
- Provide the studio with updates to industry rules, regulations, and technical insights that our internal teams should be aware of to increase awareness and growth.
- Post Event – they will debrief with the team, compile notes and reports. Identify improvements and possible training options if required.
Budget Management
- Partner with the Client Experience and/or Creative Leads to create program/project budgets and manage the revenue throughout the client project programs
- Ensure budgets remain updated and synced with Studio accounting/project management systems.
Departmental Leadership
- Assist department head with making staff assignments, creating best practices, trainings, coaching and oversight of the department
- May have direct reports and be responsible for mentorship, performance management and career path development
- Show genuine interest in developing those on their team by providing opportunities for growth and project-specific feedback throughout the job (including: checking their budgets and event production documentation)
ABOUT YOU
In addition to the application of IMC values, a successful Technical Director will demonstrate the following qualities:
- Connector: Ability to build strategic relationships that connect IMC, its studio members, and/or its clients with external audiences. Ability to work across lines of difference and build consensus both internally and externally.
- Innovative: Meets challenges with resourcefulness. Takes smart, calculated risks. Explores and tests ideas and pivots where necessary. Generates suggestions for improving work.
- Strategic Project Manager: Able to multitask, work efficiently and pay the highest-level attention to detail. Ability to handle multiple tasks and competing deadlines; can prioritize effectively and is extremely organized, detail-oriented and efficient.
- Culturally Aware: Committed to diversity, equity, and inclusion, with a willingness to listen, learn, and grow
REQUIRED SKILLS AND EXPERIENCE
- A professional qualification in a relevant subject or at least 10+ years’ experience in the live events production industry.
- Efficient in A/V systems, gear and technical equipment to make strong recommendations for the team.
- Detailed experience of Corporate AV installation environments.
- Experience of the following platforms: Global Meet, Zoom, Cisco, Crestron, Evertz, Yamaha, Shure, Soundcraft, Barco, LED Screens etc.
- Proven track record of delivering live events to a very high standard (domestically and internationally)
- Experience discussing technical solutions with non-technical clients.
- Strong logistical and resource planning with an excellent attention to detail.
- Excellent knowledge of the latest technology and production techniques
- Strong interpersonal, team leadership and customer relations skills
- Resourceful, flexible, and able to work in a pressurized environment with constantly changing priorities.
- Excellent time management skills
- Be able to work on your own initiative, be part of a team and accept accountability.
- Must have excellent IT Skills, written and verbal communication and problem-solving ability.
- Must be prepared to travel to other locations as required.
- Work long hours on setup and event days to be there from start to finish with the rest of the event team.
- Ability to work on multiple projects simultaneously.
LOCATION AND TRAVEL
This is a full-time, remote position. Occasional to frequent travel is expected for client meetings, conferences, industry events, and Studio-wide gatherings, including occasional evenings and weekends.
COMPENSATION AND BENEFITS
Salary range for this position is $110,000 to $160,000 per year, commensurate with experience, plus discretionary annual bonus. IMC is committed to its team and strives to offer employees a competitive compensation package that reflects the organization’s values and culture. The Studio’s array of benefits include medical coverage (health, dental, vision) with 100% employer contributions, matching 401(k) plan after one year of employment, and pre-tax spending accounts. Perks include generous discretionary time off policy and flexible work arrangements.
APPLICATION PROCESS
Please submit a resume and portfolio to [email protected].
References may be requested. No phone calls please. Early submission recommended. This position is available immediately.
IMC is an equal opportunity employer and welcomes everyone to join our team. IMC prohibits discrimination and harassment of any type without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other characteristic protected by applicable law. IMC has a strong commitment to diversity, equity and inclusion; individuals from all backgrounds are encouraged to apply.