Mercier Consultancy MD is thrilled to announce a fantastic opportunity for Swedish Speaking professionals to join our team in Sofia, Bulgaria! This role not only offers an exciting career path but also includes paid relocation to help you settle into this vibrant city. As part of our company, you will engage with clients and provide exceptional support, enhancing their experience with our services amidst the beautiful backdrop of Sofia.
Key Responsibilities
Key Responsibilities
- Assist Swedish-speaking clients with their inquiries, ensuring a high level of service through phone, email, and chat communication
- Provide comprehensive information regarding our products and services, guiding clients towards the best solutions for their needs
- Manage customer accounts effectively, processing requests and ensuring all information is accurately recorded in our systems
- Resolve client issues swiftly and professionally, maintaining a positive customer experience at all times
- Collaborate with team members to optimize services and enhance overall customer satisfaction
- Stay updated on company offerings, industry trends, and local attractions to better assist clients
- Fluency in Swedish (both written and spoken) is essential; knowledge of English is also favorable
- Previous experience in customer service, sales, or related fields is advantageous
- Strong communication skills with a focus on client relations and satisfaction
- Ability to handle multiple inquiries and prioritize tasks efficiently
- Proficiency with CRM software and common office tools
- Enthusiastic team player willing to work collaboratively in a multicultural environment
- Willingness to relocate to Sofia, Bulgaria, with relocation costs fully covered
- Competitive Monthly
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More..