Mercier Consultancy MD is thrilled to present exciting Swedish-speaking job opportunities in Greece! We offer a fully paid relocation package, making it easier for you to embark on this new journey. Whether you are looking to enhance your career or experience life in a scenic location, our available positions are tailored for dedicated individuals who are fluent in Swedish and eager to provide exceptional service.
Key Responsibilities
Key Responsibilities
- Provide outstanding customer service in Swedish through various communication channels, including phone, email, and live chat
- Assist customers with inquiries, issue resolution, and product information related to our services
- Document and track customer interactions accurately in our CRM system for quality assurance
- Effectively address complaints and work towards resolving customer issues to ensure satisfaction
- Collaborate with colleagues to improve processes and enhance the customer experience
- Stay updated on company offerings, industry trends, and customer preferences to deliver informed support
- Fluency in Swedish (both written and spoken) is essential; knowledge of English is an additional advantage
- Previous experience in customer service or related fields is highly desirable
- Excellent communication skills and a strong customer-centric approach
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Proficient in using CRM software and standard office applications
- A proactive attitude and strong problem-solving skills
- Willingness to relocate to Greece with a fully paid relocation package
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More..