Mercier Consultancy MD is on the lookout for a dedicated Swedish Customer Advisor to join our team, offering a remote work opportunity throughout Greece. If you are passionate about customer service and possess excellent communication skills, this is the perfect chance to assist Swedish-speaking customers while working from the comfort of your home.
Key Responsibilities
Key Responsibilities
- Provide exceptional support to Swedish-speaking clients through various channels including phone, email, and chat
- Address customer inquiries, provide solutions, and ensure satisfaction with our products and services
- Assist customers with troubleshooting and resolve any product-related issues they may encounter
- Maintain accurate records of customer interactions using our CRM system
- Collaborate with cross-functional teams to enhance customer experience and service delivery
- Stay updated on company products and industry trends to provide the best support possible
- Fluency in Swedish (both written and spoken) is essential; knowledge of English is beneficial
- Prior experience in customer service or a similar role is highly desirable
- Strong communication skills and the ability to handle inquiries professionally
- Excellent troubleshooting and problem-solving abilities
- Proficient in using CRM software and computer systems
- Ability to work independently in a remote setting and manage time effectively
- A passion for helping customers and a desire to deliver top-notch service
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More..