We are seeking a talented Specialist in Live Chat to join our Customer Support team. The ideal candidate will be responsible for providing exceptional customer service through live chat support. If you have excellent communication skills, a passion for helping customers, and the ability to multitask in a fast-paced environment, we want to hear from you!
Responsibilities
Responsibilities
- Respond to customer inquiries and provide real-time support through live chat
- Resolve customer issues and complaints in a professional and timely manner
- Proactively engage with customers to identify their needs and offer solutions
- Collaborate with other team members to ensure a seamless customer experience
- Maintain accurate records of customer interactions and transactions
- 1+ years of experience in customer service or live chat support
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Proficiency in using live chat software and CRM systems