Mercier Consultancy is thrilled to announce an exciting opportunity for Spanish Speaking Customer Service Representatives to join our vibrant team in beautiful Greece, with a fully paid relocation package! In this pivotal role, you will provide exceptional support to our Spanish-speaking clients, ensuring their inquiries are handled efficiently and professionally. Experience the enchanting culture, stunning landscapes, and welcoming atmosphere that Greece has to offer while building a rewarding career in customer service. If you are passionate about helping others and ready for a new adventure, we would love to hear from you!
Responsibilities
Responsibilities
- Deliver high-quality customer service in Spanish via phone, email, and live chat
- Assist customers with their questions about products and services, providing accurate and timely information
- Effectively resolve customer complaints and issues, ensuring high levels of client satisfaction
- Document customer interactions meticulously and contribute to ongoing service enhancement initiatives
- Collaborate with team members to improve service quality and tackle common challenges
- Stay knowledgeable about company offerings and industry trends to offer informed support
- Participate in regular training programs to enhance your customer service capabilities
- Fluency in Spanish and English is required, with strong communication skills both written and verbal
- Previous experience in customer service is an advantage, but a strong willingness to learn is highly valued
- Excellent problem-solving skills and a commitment to delivering outstanding customer service
- Able to handle multiple inquiries efficiently in a fast-paced environment
- Basic computer proficiency and familiarity with customer service software is a plus
- Willingness to relocate to Greece and embrace a new cultural experience
- Flexibility to work various shifts, including evenings and weekends, as needed
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More..