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Taft Brown Associates

Senior Vice President of Transformation Management

united states / Posted
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Position Summary:

****(Will need to travel to Tulsa, OK on a weekly basis)****

The Senior Vice President of Transformation Management is a forward-thinking, outcomes-oriented leader responsible for driving enterprise-wide performance improvement through the application of Lean healthcare principles. This role strengthens measurable impact across quality, operational effectiveness, client experience, and financial stewardship by embedding a culture of continuous improvement, waste reduction, and data-driven decision-making.



The Senior Vice President of Transformation Management serves as the enterprise owner of organizational data, analytics, and performance intelligence, ensuring that accurate, timely, and actionable data is translated into meaningful dashboards, insights, and decision support for executive leadership, operations, and the Board. This role is accountable for defining how data is used to drive improvement, accountability, and strategic execution across the organization, while working directly for the Chief Operations Officer on the technology platforms and infrastructure that enable data access and reliability


.
The SVP of Transformation Management will lead a high-performing team, oversee shared services functions, and fosters cross-divisional alignment to ensure consistent execution of organization’s mission-driven performance improvement strategy grounded in Lean methodology and operational excellenc


e.
EDUCATION, QUALIFICATIONS, AND EXPERIEN

  • CE:Bachelor’s degree in a related field of study, required; Master’s degree prefer
  • red5+ years of related work experience, requi
  • red5+ years of related leadership experience, requi
  • redDemonstrated expertise in applying Lean principles and methodologies (e.g., value stream mapping, A3 problem-solving, Kaizen, root cause analysis) within a healthcare environment to drive measurable improvements in quality, throughput, patient/client experience, and cost performance, requi
  • redKnowledge of Oklahoma’s behavioral health systems is prefer


red
KNOWLEDGE, SKILLS, AND ABILIT

IES:The Senior Vice President must demonstr

ate:Operational Knowl

  • edgeDeep knowledge of performance improvement and Lean principles within a healthcare or behavioral health setting, including process optimization, waste reduction, and sustainable workflow des
  • ign.Strong understanding of quality, compliance, and operational excellence standards, with the ability to align improvement efforts to client outcomes, access to care, and organizational stewards
  • hip.Demonstrated ability to translate strategic priorities into scalable operational initiatives that strengthen service delivery, efficiency, and long-term organizational imp
  • act.Knowledge of evidence-informed change management frameworks and enterprise transformation practices in complex, multi-service environme
  • nts.Deep expertise in healthcare data strategy, performance measurement, and executive dashboard design, including clinical, operational, access, workforce, quality, and financial doma
  • ins.Demonstrated ability to define enterprise KPIs, standard metric definitions, benchmarks, targets, and scoring methodologies aligned with regulatory, accreditation, and strategic priorit
  • ies.Advanced skill in translating complex data into clear, visually intuitive dashboards and scorecards that support rapid executive and Board-level decision-mak
  • ing.Strong understanding of data governance, data quality, metric integrity, and single‑source‑of‑truth princip
  • les.Ability to partner effectively with IT and analytics teams while retaining business ownership of data meaning, use, and interpretat


ion.
Leadership & Supervisory S

  • killsStrategic mindset with the ability to articulate a clear future direction, model organization’s values, and thoughtfully challenge legacy practices to advance organizational growth and innova
  • tion.Proven leadership in guiding high-performing teams, fostering accountability, and developing leaders who are engaged in continuous improvement and mission align


ment.
Analytical & Problem-Solving

  • SkillsAdvanced ability to analyze, interpret, and synthesize data to identify trends, risks, and opportunities that inform strategic and operational decision-m
  • aking.Demonstrated expertise in applying structured problem-solving methodologies (e.g., root cause analysis, A3 thinking, and value stream analysis) to improve quality, experience, and financial perfor
  • mance.Continuous improvement mindset with a proactive approach to identifying process enhancements that strengthen client outcomes, workforce engagement, and operational sustainab
  • ility.Strong focus on results, with the ability to monitor progress, evaluate impact, and adjust strategies to ensure achievement of targeted improvement initiatives within defined time


lines.
JOB DUTIES AND RESPONSIBI

LITIES:This position is responsible and held accountable for the following

duties:Leadership & Staff Supe

  • rvisionProvide leadership for organization’s Transformation Management function, establishing a clear vision and roadmap for enterprise-wide performance impro
  • vement.Foster and sustain a culture of continuous improvement grounded in accountability, innovation, and disciplined problem-s
  • olving.Lead, develop, and mentor directors and transformation staff to build internal capability in performance improvement, project management, and change lead
  • ership.Champion organizational change efforts by engaging leaders and frontline teams in shared ownership of improvement initi
  • atives.Provide training, coaching, and technical guidance to leaders and staff to strengthen adoption of performance improvement tools, Lean principles, and evidence-informed transformation pra
  • ctices.Promote a culture of teamwork, professionalism, and adherence to organization’s mission and


values.
Strategy, Management & Workflow O

  • versightTranslate organization’s strategic priorities into actionable transformation initiatives that enhance client care, operational effectiveness, and long-term sustain
  • ability.Lead enterprise-wide process reengineering efforts, including assessment of existing workflows, identification of inefficiencies or constraints, and development of operational and technology-enabled so
  • lutions.Deploy embedded transformation resources to operational units as needed to support redesign, implementation, and sustainability of impro
  • vements.Establish and oversee standardized project management methodologies, tools, and reporting structures to ensure consistent documentation, tracking, risk assessment, and transparency across init
  • iatives.Drive the integration and spread of best practices across programs and service lines, ensuring successful pilots are embedded into standard operating pro
  • cedures.Ensure compliance with agency policies, procedures, and regulatory standards at al


l times.
Enterprise Data, Dashboards & Performance

  • ReportingServe as the executive owner of the organization’s enterprise data and performance reporting strategy, ensuring alignment with organizational goals, CCBHC requirements, accreditation standards, and Board oversig
  • ht needs.Define, standardize, and govern enterprise KPIs, dashboards, and scorecards, including metric definitions, benchmarks, thresholds, and escalation
  • criteria.Ensure delivery of accurate, timely, and actionable dashbo
  • ards for:Executive Leader
  • ship TeamProgram and operationa
  • l leadersBoard of
  • DirectorsLead the development of performance narratives, translating data into insight, risk identification, and recommended actions rather than passive r



eporting.

Financial & Resource

  • StewardshipIdentify and evaluate opportunities to strengthen organizational value through operational optimization, strategic partnerships, and enhanced collaboration with externa
  • l entities.Lead ongoing evaluation of initiatives to ensure improvements generate measurable clinical, operational, and financ



ial impact.

Quality, Compliance & Performanc

  • e ImprovementEstablish and maintain a systematic approach to identifying, prioritizing, and advancing improvement opportunities across clinical, operational, and administrati
  • ve functions.Develop, standardize, and monitor key performance indicators (KPIs) and benchmarks to measure initiative success and overall transform
  • ation impact.Ensure consistent, timely reporting through executive dashboards and performance metrics to support informed decision-making a



nd oversight

  • .

    Other DutiesPerform job-related travel within the cou
  • nty and region.Understands and promotes our Certified Community Behavioral Health Clinic (CCBHC) concept by providing or supporting community-based mental and substance use disorder services; advancing integration of behavioral health with physical health care; assimilating and utilizing evidence-based practices on a more consistent basis; and promoting improved access to hig



h quality care.

Pe

rformance MetricsPerformance will be ev

  • aluated based on:Successful execution of prioritized transformation and improvement initiatives within established timelines and organizat
  • ional priorities.Demonstrated improvements in quality outcomes, including safety, compliance, client satisfaction, an
  • d access to care.Measurable reduction in process inefficiencies and improved operational and finan
  • cial stewardship.Delivery of consistent, timely, and actionable performance reporting that supports executive leadership oversight and strategic
  • decision-making.Increased staff engagement and sustained adoption of continuous improvement practices across programs
  • and departments.Establishment and sustained use of enterprise-standard dashboards and KPIs adopted across executive leadership and o
  • perational teams.Demonstrated improvement in data accuracy, consistency, and timeliness across clinical, operational, quality, and fin
  • ancial reporting.Executive and Board confidence in data as a single source of truth for decision-maki
  • ng and oversight.Evidence that data and dashboards are directly driving measurable operational, clinical, access, and financ


ial improvements.