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WM

Senior Specialist, HR Service Center

united states / Posted
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Job Description

I. Job Summary

The Sr. HR Service Center Specialist is member of the broader HR Service Center organization within the WM Human Resource Organization. This role will serve as a subject matter expert across a variety of functions for which the HRSC assist employees and business leaders. These functions could include: FMLA/Leave Administration and ADA Accommodations,

II. Essential Duties And Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

  • Understanding of federal, state and local laws related to their area of expertise (i.e. FMLA, etc.).
  • Communicates effectively with employees, managers and business leaders regarding issues that impact their respective area.
  • Works cross functionally amongst other HR areas to ensure that employee issues are being resolved in a timely and accurate fashion.
  • Assists in training other PSC associates on topics related to their specific area of expertise.
  • Creates and Conducts training to other PSC Associates and other WM interested parties regarding their specific area of expertise.
  • Creates documentation and files that comply to all legal, regulatory and business requirements.
  • Preserves confidentiality of employee documentation and files (including medical records).
  • Apprise and escalates potential legal, risk, etc. concerns to the PSC Leadership.
  • Produce and provide reporting specific to their related their area of expertise, monitor, measure and act upon metrics/KPIs.
  • Handles escalations from employees and leaders regarding issues in their area of expertise.
  • Attends continuing training and education to stay apprised of changes within their subject matter area.



III. Supervisory Responsibilities

This job has no supervisory duties.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience
  • Education: Bachelor’s Degree (accredited) in Human Resources, Business Administration or similar study or, in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
  • Experience: Two (2) years of related experience (in addition to education requirement).
  • Certificates, Licenses, Registrations or Other Requirements
  • None required.
  • Other Knowledge, Skills or Abilities Required



Required:

  • Intermediate Microsoft excel, Outlook, Word, and PowerPoint skills.
  • Excellent written and verbal communication skills.
  • Excellent analytical and problem-solving skills.
  • Excellent organizational skills and attention to detail.
  • FMLA experience
  • Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
  • Normal setting for this job is: Remote



The expected pay range for this remote position across the U.S is $28.00- 35.00. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click “Apply.”

About Us

ABOUT WM

WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com .

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.

About The Team

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.