Remotehey

Salary: 40,0000 – 50,000 € annually

Geographic scope: Spain

Starting date: ASAP

Reporting to: Head of business unit

Location: Remote, with an expectation of travel up to 30 days per year

Type: Full-time

Role Summary

The Senior Project Manager (Senior PM) has ultimate responsibility for projects end-to-end, owning successful delivery from opportunity shaping and proposal development through execution, closure, and post-project follow-up. This is a highly client-facing role that combines strong project leadership with an active contribution to sales, client management, and relationship growth.

The Senior PM is a senior representative of Patvocates and will represent PV at external and internal events, client meetings, partner engagements, and other forums. The role also requires active cross-unit collaboration with PV’s NGO units and internal teams (Digital & Innovation, Communications, Events) to ensure integrated delivery and a consistent client experience. The Senior PM engages in ongoing training as required to maintain and expand relevant skills, tools, and best practices.

Why Patvocates?

Joining Patvocates means stepping into a mission-driven, patient-led think-and-do tank where strategy and delivery translate directly into real-world impact for patients and the communities that represent them. As a Senior Project Manager, you’ll take full end-to-end ownership of complex, high-visibility client engagements—shaping opportunities, co-developing solutions, and delivering excellent work across content, meetings, facilitation, budgets, and stakeholder coordination. You’ll also play an active role in client management and business development, helping build trusted partnerships and ensuring every project strengthens long-term relationships and outcomes.

You’ll work in a highly collaborative, international environment alongside colleagues across our internal teams, bringing together the right expertise to deliver consistently high-quality work. Patvocates is entrepreneurial and fast-moving, with a strong culture of ownership, clarity, and follow-through—and we invest in people through ongoing training and development as projects and needs evolve. If you want a role where you can lead, influence, and deliver work that is both commercially excellent and meaningfully patient-centered, Patvocates offers that intersection every day. For those who are driven, highly motivated, and can bring excellence to their work in patient engagement, Patvocates also offers opportunities and growth beyond this role.

Key responsibilities:

1.     End-to-End Project Leadership & Delivery

• Plan, manage, and deliver successful client projects end-to-end, ensuring outcomes meet agreed scope, quality standards, timelines, and budget.
• Lead and oversee all aspects of delivery, including (as relevant): content development, report writing and the development of deliverables, budgeting, coordination, moderation, facilitation, administration, and meeting logistics.
• Identify project risks, dependencies, and delivery constraints early; implement mitigation plans and escalate appropriately when needed.
• Ensure clear project governance, roles/responsibilities, decision-making paths, and documentation throughout the project lifecycle.

2.     Sales Support, Proposals & Client Growth

• Identify potential sales opportunities for the business unit for current and potential clients.
• Develop, present, and pitch projects to clients, supporting business development and growth of existing accounts.
• Prepare proposals and project budgets, ensuring commercial viability and clear deliverables, assumptions, and timelines.
• Contribute to building trusted client relationships, identifying opportunities to expand or extend work where appropriate.

3. Milestone Management, Follow-Up & Accountability

• Monitor and ensure projects adhere to milestones and deadlines, and provide clear progress reporting.
• Follow up proactively on project- and team-related open actions, urgent priorities, and dependencies—ensuring owners are clear and follow-up happens.
• Maintain accurate project plans, status updates, and action logs; ensure consistent internal and external visibility of progress and next steps.

4. Client & Stakeholder Communication

• Coordinate and implement communication with clients, including preparing and sharing interim progress reports and updates to both the client and the Patvocates team.
• Monitor correspondence with clients, suppliers, external partners, and internal team members to ensure timely responses, clarity, and professionalism.
• Manage expectations actively, maintain alignment on deliverables and timelines, and address issues early and constructively.

5. Meetings, Workshops & Facilitation (Virtual and In-Person)

• Plan, prepare, and implement project meetings (virtual and face-to-face), including organisation of venues, travel, logistics, technology setup, and materials.
• Lead or support moderation/facilitation as required, ensuring meetings are productive, well-structured, and outcome-driven.
• Ensure meeting outputs are captured clearly (decisions, action items, owners, deadlines) and followed through.

6. Partner, Consultant & Supplier Coordination

• Coordinate, contract, and involve external partners, consultants, and suppliers as needed for successful delivery.
• Manage partner performance against deliverables, timelines, and quality expectations; ensure smooth integration into project plans and communications.

7. Budgeting, Invoicing & Financial Tracking

• Build and manage project budgets, tracking actuals against plan and maintaining commercial oversight.
• Supervise progress, track invoicing and payment schedules, and ensure timely coordination with internal finance processes and client contacts.
• Flag budget risks early and propose adjustments or solutions where needed.

9. Cross-Unit & Internal Collaboration

• Work cross-unit to support and deliver projects in close collaboration with Patvocates’ NGO units and internal teams including Digital & Innovation, Communications, and Events.
• Act as a central coordination point to ensure alignment on scope, timelines, resourcing, messaging/branding, tools/technology, and event logistics.
• Build strong internal relationships and ways of working that enable efficient handovers, shared delivery ownership, and a consistent client experience across teams.

10. Representation & Professional Conduct

• May represent Patvocates at external and internal events, including client sessions, conferences, workshops, and partner meetings.
• Uphold Patvocates’ standards for professionalism, confidentiality, inclusion, and high-quality client service in all interactions and outputs.

11. Training & Continuous Development

• Engage in ongoing training as required, including tools, facilitation methods, project management practices, patient engagement topics, compliance requirements, and evolving client/service needs.
• Stay current on relevant developments in patient engagement, stakeholder collaboration, and project delivery best practices.

Required Skills & Experience

• A pro-active, problem-solving approach to challenges and complexity.
• Patvocates fosters an environment of collaboration and cohesion. We’re looking for someone who is a team player, who helps and supports their colleagues, and understands that while we may compete outside of the organisation for sales, internally we’re united around our mission and vision.
• Demonstrated senior-level experience delivering complex, multi-stakeholder projects end-to-end (agency, consultancy, healthcare, NGO, or comparable environment).
• Strong capability in proposal development, budgeting, and client-facing presentations/pitches.
• Excellent planning, organisation, and follow-through; able to manage multiple workstreams without losing detail.
• Strong facilitation and stakeholder management skills, including confident communication with senior client contacts.
• Experience coordinating external partners/suppliers and managing deliverables and contracts.
• High level of written English, including producing client-ready materials (e.g., reports, summaries, proposals).

How to apply:

• Apply for this job offer by sending your CV and your motivation letter to [email protected] with the subject “Application Project Manager” or “Application Senior Project Manager”.
• Please note that only applications sent via email with a CV and motivation letter will be regarded.