wildwonder is named one of the fastest growing private companies in America by Inc Magazine two years in a row. We make heritage-inspired sparkling drinks with gut health benefits. Food is our love language and we don’t believe in sacrificing taste for health. Our delicious prebiotic & probiotic drinks are distributed nationally at 8000+ stores such as Albertsons Safeway, Target, Whole Foods, as well as the most health conscious companies including Google and Doordash. wildwonder has been featured by Shark Tank, Good Housekeeping, The Today Show, Oprah, Well+Good, Forbes, and more.
We are seeking a strategic and detail-oriented operations leader to oversee end-to-end fulfillment and logistics across all sales channels. This role will drive scalable processes, optimize transportation and warehouse performance, and ensure best-in-class service levels as the business grows. The ideal candidate brings deep CPG fulfillment experience, strong analytical capability, and a proactive, solutions-driven mindset.
RESPONSIBILITIES
- Own end-to-end outbound fulfillment operations across all sales channels, ensuring scalable processes, and on-time, in-full performance.
- Lead transportation strategy and carrier management to optimize service levels, freight spend, and routing compliance.
- Own freight audit, rate compliance, and logistics chargeback processes, driving cost savings and ensuring contractual alignment.
- Manage 3PL warehouse relationships, establishing KPIs, enforcing SLAs, and overseeing wholesale kitting projects.
- Review and optimize distributor inventory through weekly reporting and proactive collaboration with Sales to prevent stockouts and support revenue targets.
- Partner cross-functionally with Sales and Marketing to support new launches, promotions, and retailer-specific requirements.
- Track and report key logistics and fulfillment metrics (OTIF, fill rate, costs, inventory), translating insights into continuous improvement initiatives.
- Forecast and allocate inventory across warehouses and 3PLs to optimize for inventory turn and fulfillment efficiency.
- Standardize SOPs and improve systems to build scalable fulfillment infrastructure aligned with company growth.
- Serve as the primary point of contact for EDI, and assist with the evaluation and implementation of new logistics systems including ERP/TMS.
- Assist operations and cross-functional teams with special projects as needed.
REQUIREMENTS
- 5-7 years of demonstrated experience in fulfillment and logistics for a CPG company, startup experience preferred
- Familiar with key retail and food service partners including UNFI, KeHE, Target, Albertsons, Walmart, Costco, Vistar, US Foods, Sysco and DSD.
- Experienced with cold chain logistics and fulfillment.
- Experienced with omnichannel fulfillment - retail, food service, and e-commerce (DTC, Amazon, Faire)
- Fundamental knowledge of ERP/WMS systems (CIN7, CRSTL, Extensiv)
- Advanced knowledge of Excel/Sheets and able to grasp new systems quickly.
- Strategic and analytical, able to solve problems and drive continuous operational improvements.
- Strong written and verbal communication skills.