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About ScienceLogic…

ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale.

We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence.

Job Description — Sales Engineer | Solutions Engineer | Pre-Sales Engineer | Enterprise Sales Engineer

Locations: UK&I | Nordics (Sweden/Denmark) | EMEA

Company: ScienceLogic

Team: Sales Engineering | Go-to-Market | EMEA/Nordics

Employment Type: Full-time

About The Role

ScienceLogic is looking for a customer-obsessed Sales Engineer to help drive growth across the UK and Nordics regions. In this role, you will partner closely with Account Executives, Channel partners, and internal product teams to architect, demonstrate, and validate solutions that address complex IT operations challenges—across infrastructure, cloud, applications, and modern digital services.

You’ll be the technical authority in the sales process: translating business outcomes into technical solutions, leading discovery, running demos and workshops, proving value through pilots, and shaping proposals that win. If you thrive at the intersection of technology + business + storytelling, and enjoy helping customers modernize operations with automation and observability, this role is for you.

What You’ll Do (Key Responsibilities)

Pre-Sales Leadership & Deal Support

• Partner with Account Executives to develop winning account strategies, qualify opportunities, and drive technical win plans through the full sales cycle.
• Own the technical relationship with prospects and customers—from initial discovery through solution design, evaluation, and close.
• Build trusted advisor credibility with technical and executive stakeholders (CIO/CTO, Head of Infrastructure, SRE leaders, IT Ops leadership).
  
  

Discovery & Solution Design

• Lead structured discovery sessions to uncover customer requirements, current-state tooling, operational pain points, and target outcomes.
• Translate requirements into solution architectures, including integration patterns, security considerations, and deployment models.
• Map customer needs to platform capabilities, clearly articulating value, differentiation, and measurable outcomes.
  
  

Demos, Workshops, and Technical Storytelling

• Deliver compelling product demonstrations tailored to customer use cases and personas.
• Facilitate technical workshops (remote and on-site) including whiteboarding, use-case mapping, and operational workflow design.
• Create and maintain reusable demo assets, talk tracks, and technical presentations aligned to regional and vertical needs.
  
  

Proof of Value (POV), POCs & Evaluations

• Design and execute Proof of Value engagements that validate fit, demonstrate ROI, and accelerate decisions.
• Guide customers through technical evaluations—including success criteria, data collection requirements, and validation timelines.
• Troubleshoot and remove technical blockers during POVs in collaboration with Product, Engineering, and Customer Success.
  
  

Partner & Ecosystem Collaboration

• Support strategic channel partners and GSIs with enablement, joint demos, and technical validation.
• Contribute to partner-led opportunities by ensuring consistent technical messaging, positioning, and solution quality.
  
  

Feedback Loop & Continuous Improvement

• Provide market feedback to Product Management on competitive insights, feature gaps, and customer requirements.
• Share best practices, learnings, and assets across the Sales Engineering organization to raise the bar regionally and globally.
  
  

What You Bring (Required Qualifications)

• 3–7+ years in a customer-facing technical role such as Sales Engineer, Solutions Engineer, Pre-Sales Consultant, or Technical Account Manager, ideally in enterprise software.
• Strong knowledge of modern IT operations domains such as observability, monitoring, AI/AIOps, ITSM/ITOM, infrastructure & network management, cloud operations, or automation.
• Ability to translate business problems into technical solutions and communicate effectively with both technical and non-technical stakeholders.
• Experience designing solutions that integrate with common enterprise technologies and toolchains (e.g., ITSM platforms, CMDB, cloud providers, virtualization, APIs).
• Comfort with hands-on technical work during evaluations: environment sizing assumptions, data onboarding approaches, integration planning, and technical troubleshooting.
• Strong presentation and facilitation skills—able to run executive-level storytelling and technical deep dives.
• Fluent English required; Nordic language skills (Swedish/Danish) are a plus for Sweden/Denmark coverage.
  
  

Technical Skills (You’re Likely To Have Several)

(We don’t expect everyone to check every box—bring depth in some areas and curiosity to learn the rest.)

• Observability/Monitoring Concepts: metrics, logs, traces; alerting strategies; event correlation; topology/service mapping
• Cloud & Platforms: AWS, Azure, GCP; Kubernetes; containers; Linux/Windows administration basics
• Infrastructure: virtualization (VMware), networks (routing/switching fundamentals), storage concepts
• Automation/Integration: REST APIs, JSON, webhooks; scripting basics (Python, PowerShell, Bash); CI/CD concepts
• IT Ops Processes: incident/problem/change, SLOs/SLAs, operational runbooks, CMDB practices
• Security & Enterprise Readiness: SSO/SAML, RBAC, data access controls, basic compliance awareness
  
  

Success Looks Like (First 6–12 Months)

• Build strong relationships with regional Sales and Customer Success teams; become a trusted technical advisor.
• Consistently deliver high-quality discovery, demos, and POVs that improve conversion and reduce sales cycle friction.
• Develop repeatable playbooks and assets tailored to UK and/or Nordics market needs and key verticals.
• Influence pipeline progression by proactively identifying technical risks and proposing mitigation strategies.
• Contribute to SE team excellence through knowledge sharing, mentoring, and continuous improvement.
  
  

Why ScienceLogic

At ScienceLogic, you’ll work alongside talented teams solving real operational complexity for modern enterprises. You’ll have the opportunity to:

• Market leading company – recognized by Gartner and Forrester wrt vision and AI.
• Sell and deliver value around outcomes customers care about: reliability, agility, cost efficiency, and operational scale.
• Influence how solutions are positioned and delivered in your region.
• Grow your career with access to enablement, cross-functional visibility, and challenging enterprise opportunities.
  
  

Working Model, Travel & Benefits

• Location: UK or Sweden/Denmark (remote/hybrid depending on proximity to customer and team needs).
• Travel: Typically 20–40%, varying by territory, customer demand, and partner activity.
• Competitive compensation including base + variable, plus standard benefits aligned to local market.
  
  

Equal Opportunity

ScienceLogic is committed to building an inclusive environment and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and experiences.

Benefits & Perks

• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!
  
  

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.

www.sciencelogic.com