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Risk and Fraud Manager (Fully Remote)

fully, valais, switzerland / Posted
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Join the Future of Crypto Gaming at over99.com

At over99.com, we operate the fastest-growing crypto casinos, offering players around the world a secure, high-performance, and trustworthy experience. In this fast-moving environment, fraud, abuse, and payment risk can scale quickly, so strong controls and quick, data-driven decision-making are critical.

We’re looking for an experienced Risk and Fraud Manager with a proven background in iGaming or crypto to take ownership of fraud prevention, bonus abuse controls, payments risk, AML/KYC escalation support (where applicable), and day-to-day risk operations. You’ll design and refine systems, rules, and processes that keep our platform and players safe without compromising conversion or player experience.

What You’ll Do

This is a high-impact, hands-on role where you’ll design and execute over99’s risk strategy across payments, fraud, and player operations—combining analytical decision-making with strong operational execution.

  • Own the overall risk and fraud framework across account security, payments, bonus abuse, and player activity.
  • Design, maintain, and continuously optimise rule sets covering velocity checks, device/IP analysis, geo and payment method rules, and wagering or bonus triggers.
  • Monitor and investigate suspicious activity daily, including multi-accounting, collusion, arbitrage, bonus abuse rings, and payment fraud patterns.
  • Lead full-cycle case management—detection, evidence gathering, assessment, decisioning, and documentation.
  • Collaborate with the Payments and Finance teams to manage chargebacks and disputes, conduct root-cause analysis, and implement effective prevention strategies.
  • Partner with Customer Support to create clear playbooks for flags, holds, verification flows, and communication templates.
  • Coordinate with Product, VIP, and Marketing teams to align risk, conversion, and performance objectives across promotions and payment journeys.
  • Liaise with vendors (KYC, fraud scoring, payment processors, wallet services) to manage integrations, evaluate tools, and optimize configurations.
  • Build structured reporting across fraud losses, abuse rates, chargebacks, false positives, and conversion KPIs.
  • Establish a strong operational rhythm with SLAs, escalation paths, incident tracking, and continuous improvement cycles.
  • Continuously enhance defences against abuse while maintaining frictionless player onboarding and payments efficiency.

What You’ll Bring

Essential

  • 3-6+ years of hands-on experience in fraud, risk, or payments operations within a crypto casino.
  • Live casino abuse experience

Desirable

  • Strong investigative and analytical skills with a sharp eye for patterns, anomalies, and emerging threats.
  • Deep familiarity with fraud vectors such as multi-accounting, device spoofing, promo abuse, account takeovers, and payment fraud.
  • Data-driven mindset—comfortable pulling, interpreting, and presenting performance reports and trend analyses.
  • Excellent communication and stakeholder management; can make confident, consistent decisions under pressure.
  • Demonstrated the ability to protect platform integrity while maintaining high approval and conversion rates.
  • Experience with crypto payments and wallets (on-chain awareness, wallet clustering, and transaction monitoring) strongly preferred.
  • Familiarity with AML/KYC processes and escalation workflows.
  • Experience configuring fraud or KYC tools, rule engines, and data vendors.

What You’ll Get

💸 Competitive Salary - We pay top-of-market for top-tier talent.

🌍 Remote-First Work Environment - Work from anywhere, collaborate globally.

🏖️ Generous Holiday Allowance - Take the time you need to rest and recharge.

🕒 Flexible Time Off & Hours - We focus on results, not clocking in.

📈 Performance-Related Bonus - We reward outcomes, ownership, and real impact.

Ready to Protect the Future of Crypto Gaming?

Join a bold, fast-moving, and innovative team where your decisions directly shape platform safety, payments performance, and player trust at over99.com.