This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Regional Operations Manager in United States.
In this strategic leadership role, you will oversee multi-state operations within a fast-growing service division, ensuring seamless execution, high-quality service delivery, and operational excellence. You will lead and develop cross-functional teams, driving performance, accountability, and continuous improvement. Acting as a key business partner, you will collaborate closely with Sales, Finance, and Service teams to align operational strategy with customer and organizational goals. This role offers a high level of autonomy, impact, and visibility, making it ideal for a hands-on leader passionate about process optimization, people development, and scalable growth. You will operate in a dynamic, fast-paced environment, balancing strategic planning with day-to-day operational execution. Frequent collaboration, data-driven decision-making, and a strong focus on service quality define the success of this role.
Accountabilities
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
In this strategic leadership role, you will oversee multi-state operations within a fast-growing service division, ensuring seamless execution, high-quality service delivery, and operational excellence. You will lead and develop cross-functional teams, driving performance, accountability, and continuous improvement. Acting as a key business partner, you will collaborate closely with Sales, Finance, and Service teams to align operational strategy with customer and organizational goals. This role offers a high level of autonomy, impact, and visibility, making it ideal for a hands-on leader passionate about process optimization, people development, and scalable growth. You will operate in a dynamic, fast-paced environment, balancing strategic planning with day-to-day operational execution. Frequent collaboration, data-driven decision-making, and a strong focus on service quality define the success of this role.
Accountabilities
- Oversee regional day-to-day operations across multiple states, ensuring timely, accurate, and efficient service delivery and customer support.
- Lead, coach, and develop operational teams to drive performance, accountability, engagement, and professional growth.
- Implement continuous improvement initiatives by identifying operational gaps, standardizing best practices, and deploying scalable solutions.
- Monitor, analyze, and optimize key performance indicators (KPIs) to enhance service quality, operational efficiency, and overall performance.
- Collaborate closely with Sales, Finance, and cross-functional partners to resolve escalations, support customer needs, and streamline workflows.
- Manage resource planning, budgeting, and workforce utilization to meet operational and business objectives.
- Contribute to regional and enterprise-wide initiatives through collaboration with peer leaders and participation in special projects.
- 5+ years of leadership experience in customer operations, service delivery, or project management within multi-site environments.
- Proven ability to lead teams, drive change management, and implement process improvements at scale.
- Strong analytical and business acumen, with experience managing KPIs and translating insights into action plans.
- Background in telecommunications, wireless communications, or related technical industries strongly preferred.
- Proficiency with operational systems and reporting tools; experience with Ormandy and Tableau is a plus.
- Excellent communication, presentation, and stakeholder management skills.
- Highly organized, adaptable, and capable of managing multiple priorities in a fast-paced environment.
- Bachelor’s degree preferred or equivalent professional experience.
- Willingness to travel as needed; candidates based in Texas, Louisiana, Arkansas, or Missouri are preferred.
- Competitive compensation package
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan with company contributions
- Generous paid time off and holiday pay
- Education incentives and professional development support
- Flexible and remote-friendly work environment
- Inclusive, collaborative, and growth-oriented company culture
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.