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Within3

Quality Assurance Analyst (Fully Remote US)

cleveland, oh / Posted
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Who We Are!

Within3 is the world leader in insights management for life science organizations. Our platform identifies the right people, actively engages them, and delivers answers that drive agile, informed decision-making.

We work hard to create a dynamic, collaborative culture where innovation is encouraged. Even as a globally distributed organization, we strive to create and maintain connections that not only make work fun but make our work better!

The Challenge

We're looking for a curious, proactive, and collaborative Quality Assurance Analyst to be a part of a Product Development team that builds and enhances online collaboration and insights management solutions for our life sciences clients. This position reports through the Engineering team and is so much more than a testing role—it's a chance to deeply understand our product, shape quality practices, and grow alongside the team.

What you can expect from the opportunity

  • Work closely with developers, product owners, and designers to ensure quality is built into each phase of the development lifecycle
  • Provide feedback to the design team on UI/UX of new features.
  • Work with product owners to identify missing requirements, scenarios, or edge cases
  • Engage engineering team members during technical research discussions and bug resolution
  • Proactively explore the product to uncover bugs, risks, edge cases, usability issues, and value-add opportunities, and communicate said things clearly, constructively, and with ownership
  • Perform testing activities including reviewing acceptance criteria, devising test strategy, executing test plans, providing clear and thorough test documentation, and managing the bug-fix process
  • Participate in Scrum ceremonies (stand-ups, sprint planning, retrospectives) with openness and honesty
  • Offer subject matter expertise for tested features, QA best practices and conventions, and product knowledge
  • Identify and implement utilities and methods to make testing more efficient
  • Work with the scrum team to coordinate release planning activities, including production environment verification

Don't meet every single requirement? Studies have shown that women, members of the LGBTQ+ community and people of color are less likely to apply to jobs unless they meet every single qualification. At Within3 we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Requirements

What you need to grow and succeed

  • Experience - Minimum 3+ years of manual software testing experience is preferred, including system, exploratory, and regression testing. Tech support or other related experience is a plus and will be considered
  • Knowledge - 3+ years in a technical role offering exposure to and familiarity with MVC architecture, Atlassian toolset, Scrum/Agile philosophies, and role specific industry standards and practices. Basic understanding of databases and APIs.
  • Curiosity - A natural drive to understand how things work and why they matter to users
  • Transparency - Comfortable sharing blockers, bugs, and honest feedback to improve team performance
  • Vulnerability - Willing to ask questions, admit when something is unclear, and continuously seek growth
  • Flexibility - Ability to adapt to evolving priorities, team dynamics, and product changes
  • Initiative - Eager to dig into the product, propose improvements, and carve out a QA role that brings unique value
  • Collaboration - A team player who communicates effectively and supports a feedback-driven culture
  • Applicants must reside and have the relevant right to work in the US.


Benefits

Within3 is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at Within3 regardless of gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

  • Fully remote home-based flexible working
  • Create your own home working space, including MacBook Pro and monthly communication allowance.
  • You will benefit from our unique approach to flexible working - Work-Life Balance! And we mean it!
  • A competitive compensation package & benefits program aligned to your location.
  • Growth & advancement in a forward-thinking and dynamic organization where culture is everything!