About Backpack Networks
Backpack Networks is redefining how buildings create identity and unlock value. At the core of our mission is the Universal Building Identification Number (UBIN)—a persistent, verifiable digital ID for every building. Similar to a CUSIP for investments or a VIN for vehicles, UBIN establishes a single source of truth for building data. By anchoring equipment inventories, energy usage, compliance records, and performance history to UBIN, Backpack brings unmatched transparency, trust, and monetization potential to the built environment.
We are also transforming how suppliers and building owners connect through our Supplier Marketplace, delivering exclusive rebates to owners while enabling global suppliers to access verified building data. Our leadership team brings deep experience across real estate, infrastructure, technology, and the capital markets—and we are growing.
About the Role
As a Project Onboarding Coordinator, you will play a central role in bringing customers onto the Backpack platform. You will be responsible for collecting, verifying, and organizing building data for Commercial Real Estate (CRE) and Multifamily Housing clients—including utility information, HVAC equipment inventories, occupancy characteristics, capital projects, and other key asset details. You will also support Project Engineers and Project Managers by ensuring that all submitted information is accurate, complete, and aligned with project schedules.
The ideal candidate is detail-oriented, analytical, and highly organized, with the ability to communicate effectively across diverse stakeholder groups such as property teams, asset managers, consultants, subcontractors, and other professionals. Successful candidates will also demonstrate the following capabilities:
Key Responsibilities:
- Coordinate with and be responsive to information requests.
- Incorporate updates and field input into work products and reports.
- Coordinate with the Project Manager or Engineer to discuss the progress of each project and talk about schedule changes or inaccuracies in information or data.
- Liaise with other stakeholders as required to fulfill onboarding requirements.
- Review building plans to extract important information.
- Analyze HVAC plans and document plant systems/equipment.
- Organize and lead property team meetings.
- Maintain and monitor onboarding timelines and work hours. The Project Coordinator should have the ability to recognize which areas of project management or product need to be re-addressed to maintain efficiency and cost control.
- Be able to present process improvement to project managers and assume the responsibility of implementing and managing these changes in the project management cycle.
- Facilitate the onboarding of property teams and their building data.
- Support other members of the onboarding team and maintain open lines of communication.
Required Skills:
- Excellent verbal/written communication skills.
- Strong proficiency in MS Office suite of applications (especially Excel, Word, PowerPoint, and Outlook).
- Independent workload and time management (flexing work plan to complete all deliverables on schedule).
- Ability to communicate with varying levels of stakeholders to meet project deliverable requirements.
Preferred Skills:
- Working knowledge of Atlassian and Airtable-based software.
- Familiarity with building infrastructure, HVAC, and OT terminology and diagrams is a plus.
- Understanding of real estate asset operations.
- Awareness of utility billing rates and structures.
Education and Experience:
- Bachelor’s degree in engineering or a STEM-related field preferred; associate degrees or technical training with relevant experience also considered.
- 2–5 years of experience in project coordination—ideally in software onboarding, construction, or building management.
- Recent graduates with relevant academic or internship experience are encouraged to apply.