Job Summary
We are an innovative startup building a cutting-edge, secure, and responsible CS2/CS:GO Skin Gambling and Casino Platform. We're passionate about creating a thrilling, fair, and compliant entertainment experience for gamers. As we transition from development to launch, we require a versatile and driven Product Operations Manager to bridge the gap between building the product and successfully bringing it to market.
This unique role combines the critical disciplines of Product Operations and Product Marketing for our brand-new platform. You will play a crucial role in establishing the operational backbone during development, ensuring a seamless and high-performing launch, as well as ongoing growth. You'll own the processes, tools, and cross-functional coordination needed to build, launch, run, and market the platform effectively, with a strong emphasis on compliance and user safety.
Experience
Required Qualifications
We are an innovative startup building a cutting-edge, secure, and responsible CS2/CS:GO Skin Gambling and Casino Platform. We're passionate about creating a thrilling, fair, and compliant entertainment experience for gamers. As we transition from development to launch, we require a versatile and driven Product Operations Manager to bridge the gap between building the product and successfully bringing it to market.
This unique role combines the critical disciplines of Product Operations and Product Marketing for our brand-new platform. You will play a crucial role in establishing the operational backbone during development, ensuring a seamless and high-performing launch, as well as ongoing growth. You'll own the processes, tools, and cross-functional coordination needed to build, launch, run, and market the platform effectively, with a strong emphasis on compliance and user safety.
Experience
Required Qualifications
- 3+ years of experience in Product Operations, Operations Management, or a combined Product Ops/Product Marketing role, preferably within a high-growth tech startup in the iGaming/Gambling industry.
- Direct experience and expertise in the online gambling, iGaming, and CS2/CS:GO skin trading/gambling ecosystem is a must.
- Proven experience building and scaling operational processes and systems from the ground up.
- Exceptional project management, organizational, and cross-functional collaboration skills (Engineering, Product, Design, Legal, Marketing, Support).
- Excellent knowledge of the entire lifecycle of a product, from ideation to market launch and beyond.
- Strong understanding of digital marketing principles, user acquisition channels, and lifecycle marketing.
- Experience with Jira, Confluence, Google Workspace, CMS, HRM, and CRM software.
- Familiarity with SDLC.
- Knowledge of project management methodologies (Scrum, Agile, Kanban).
- Passion for gaming, esports, and/or the CS2/CS:GO community.
- Strong coordination, organizational, and problem-solving skills.
- Attention to detail, fast learner, strong analytical skills, and high responsibility.
- Ability to work with multiple teams and stakeholders simultaneously.
- Ability to work in a fast-paced environment and solve problems quickly and effectively.
- Systems thinking and the ability to navigate between portfolio, project, and team-level processes.
- Understanding of business communication and professional ethics.
- Good command of English (both written and spoken).
- Ukrainian/Russian is a must.
- Previous experience working in start-up environments with rapid iteration cycles.
- Proven experience in growing a start-up project toward a market leader position.
- Experience developing and executing GTM strategies for new products or features.
- Contribute to product mechanics and design with proven, market-tested enhancements.
- Structure effective partnerships with traffic acquisition partners.
- Partner with engineering, design, and marketing teams and product leadership across the unit to ensure seamless operations and accurate data.
- Create and maintain operational documents, spreadsheets, and dashboards to support data-driven decision-making and informed business decisions.
- Collect and analyze team feedback to improve internal processes and services.
- Support process improvements and workflow optimization.