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Emma of Torre.ai - remotehey
Emma of Torre.ai

Operations Specialist - Full Time - Remote - Consumer Packaged Goods

mexico / Posted
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I’m helping Eat Play Happy find a top candidate to join their team full-time for the role of Operations Specialist - Full Time - Remote - Consumer Packaged Goods.


You'll build the operational backbone for a fast-growing CPG brand, ensuring flawless execution and supply chain integrity.


Compensation:

Hidden


Location:

Remote (anywhere)


Mission of Eat Play Happy:

"To offer fun and flavorful snacks and toys that bring joy to customers’ everyday moments."


What makes you a strong candidate:

  • You are proficient in Supply chain management, Operations, Logistics, Inventory management, Google Sheets.
  • English - Fully fluent


Responsibilities and more:

OPERATIONS SPECIALIST.

Consumer Packaged Goods.

Full-time, Remote.

40 hrs/week.


ABOUT THE COMPANY:

- We are a fast-growing consumer packaged goods brand sold in major national retail chains and distributed through large national distributors.

- We are building the operational infrastructure to support significant growth over the next two years and need sharp, execution-focused people to help get us there.


THE ROLE:

- We are looking for an Operations Specialist to own the day-to-day execution that keeps our supply chain and order flow running without errors or dropped balls.

- This is not a virtual assistant role and not a senior strategy role — it sits in between.

- You execute with precision, communicate professionally, and take ownership without being told twice.

- You will report directly to the Operations Manager and work closely with the founding team.

- Over time this person becomes the operational backbone of the company.


WHAT YOU WILL OWN:

- Track all orders from purchase order through fulfillment and delivery — nothing falls through the cracks on your watch.

- Coordinate with our third-party logistics provider daily — follow up on delays, resolve issues, escalate when needed.

- Communicate with wholesale accounts and distributors via email on behalf of the brand.

- Maintain and update internal trackers in Google Sheets.

- Manage tasks and projects in Asana — keeping everything current and visible.

- Keep Google Drive organized and documentation current.

- Write and maintain SOPs so every process is repeatable and nothing depends on memory.

- Flag issues before they become problems — proactive communication is non-negotiable.


WHAT WE ARE LOOKING FOR:

- Experience in operations, logistics, supply chain, or a coordination-heavy role — CPG or physical goods experience is a strong plus.

- Hands-on experience with Asana for task and project management.

- Excellent written English — you will communicate externally on behalf of the brand.

- Someone who produces clean, structured, well-formatted work naturally — not because they were asked to.

- Strong attention to detail — you catch things others miss.

- Able to manage multiple open tasks independently and know what needs to happen next without being reminded.

- Proficient in Google Sheets and Google Drive.

- Ownership mindset — if something is your responsibility, you see it through to completion.


WHAT THIS IS NOT:

- A marketing, creative, or strategy role.

- A role for someone who needs constant direction or reminders.

- A part-time or flexible-hours position — full availability during US business hours is required.


STRUCTURE:

- Full-time.

- Remote.

- 40 hours per week.

- US business hours.

- A short work sample is required before any interview.

- Strong candidates who take the work sample seriously will move quickly through the process.