ClearStar offers employers valuable employment intelligence to better support their recruiting and decision-making by increasing the quality, reliability, and visibility of information through background and medical screening. A seven-time Inc. 5000 honoree and founding member of the Professional Background Screening Association (PBSA, formerly NAPBS), ClearStar has provided innovative technology solutions to businesses in the human capital management industry from its corporate offices in Alpharetta, Georgia, since 1995. Since 2020, ClearStar has been a portfolio company of Hanover Investor Management, a London-based private equity firm. By joining ClearStar, you will have the unique opportunity to learn from industry leaders while making an impact on the lives of others.
Are you a strategic thinker with a passion for driving operational excellence? Join us as an Operations Project Manager and founding member of our Quality First Initiative to provide structured project management leadership, ensure operational risks are mitigated, quality is enhanced, and vendor relationships are optimized. In this exciting role, you will oversee and execute high-impact projects that streamline operations, enhance quality, and elevate client satisfaction. You will collaborate with cross-functional teams, manage resources and vendor relationships, and implement innovative solutions to meet evolving business needs. Your expertise will directly contribute to shaping the future of our operations, improving workflows, and ensuring that we continue to deliver the highest quality background screening services. If you thrive in a dynamic, results-driven environment and love seeing projects come to life, this is the perfect opportunity for you!
What You'll Do
Exciting and meaningful learning and development opportunities await at ClearStar! Join us on a journey of discovery and empowerment - where every opportunity is a stepping stone to success and growth. This position is eligible for excellent benefits that include paid healthcare and life insurance premiums, low cost dental and vision insurance, company-paid life insurance and short-term disability policy, employee assistance program, 401(k) matching up to 4%, unlimited PTO, 9 company paid holidays, and 2 additional days of paid time off for volunteer activities.
The position is eligible for the Searching for Stars Employee Referral Program.
- ClearStar Background Screening
- Our culture and values
Are you a strategic thinker with a passion for driving operational excellence? Join us as an Operations Project Manager and founding member of our Quality First Initiative to provide structured project management leadership, ensure operational risks are mitigated, quality is enhanced, and vendor relationships are optimized. In this exciting role, you will oversee and execute high-impact projects that streamline operations, enhance quality, and elevate client satisfaction. You will collaborate with cross-functional teams, manage resources and vendor relationships, and implement innovative solutions to meet evolving business needs. Your expertise will directly contribute to shaping the future of our operations, improving workflows, and ensuring that we continue to deliver the highest quality background screening services. If you thrive in a dynamic, results-driven environment and love seeing projects come to life, this is the perfect opportunity for you!
What You'll Do
- Drive game-changing project outcomes that boost operational accuracy, efficiency, and compliance while delivering outstanding results that elevate customer satisfaction to new heights.
- Lead dynamic cross-functional teams to crush project goals while building strong, strategic vendor relationships that drive success and exceed expectations.
- Deliver actionable insights and bold recommendations that fuel continuous innovation, enhancing business processes and strengthening vendor partnerships for long-term success.
- Proactively address risks to prevent project delays or customer-impacting incidents.
- Education: Bachelor’s degree preferred or equivalent experience. PMP® Certified.
- Experience: Minimum of 4 years in project management, vendor management, or related roles. Background screening experience is a plus!
- Technical Skills: Proficiency in project management software and tools, as well as data analysis and reporting platforms.
- Project Management Expertise: Proven ability to lead projects from initiation to completion, ensuring alignment with business objectives.
- Vendor Management: Experience in developing and maintaining vendor relationships to achieve performance and compliance standards.
- Analytical Skills: Ability to evaluate data and interpret trends to make proactive, informed decisions.
- Problem-Solving: Strong skills in identifying and addressing project or operational issues efficiently.
- Remote Work: A dedicated home office space that is noise- and distraction-free with access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
- The ideal person for this role is a dynamic, results-driven professional who has a unique ability to balance strategic planning with tactical execution, ensuring the successful delivery of operational projects. You are:
- A natural leader who inspires cross-functional teams to achieve shared goals and fosters collaboration across departments.
- Quick to identify challenges and innovative in developing effective, scalable solutions.
- Adept at clearly conveying project goals, progress, and outcomes to stakeholders at all levels, both internally and externally.
- Comfortable navigating a dynamic industry landscape and adjusting strategies to meet evolving business priorities.
- Dedicated to improving processes and outcomes that enhance client satisfaction and build trust.
Exciting and meaningful learning and development opportunities await at ClearStar! Join us on a journey of discovery and empowerment - where every opportunity is a stepping stone to success and growth. This position is eligible for excellent benefits that include paid healthcare and life insurance premiums, low cost dental and vision insurance, company-paid life insurance and short-term disability policy, employee assistance program, 401(k) matching up to 4%, unlimited PTO, 9 company paid holidays, and 2 additional days of paid time off for volunteer activities.
The position is eligible for the Searching for Stars Employee Referral Program.