Mercier Consultancy is excited to offer Norwegian Speaking Customer Support Jobs in Sofia, providing a unique opportunity to work and live in this vibrant city. We are looking for motivated and customer-focused individuals fluent in Norwegian to join our team. As a Customer Support Representative, you will be responsible for providing excellent service to Norwegian-speaking clients, ensuring their inquiries are addressed promptly and effectively.
Key Responsibilities
Key Responsibilities
- Provide high-quality customer support to Norwegian-speaking customers via phone, email, and chat
- Assist clients with questions about products, services, and account issues
- Resolve customer complaints and troubleshoot problems efficiently
- Document and track customer interactions accurately
- Collaborate with team members to improve customer satisfaction and service quality
- Stay updated on product knowledge and company policies
- Fluency in Norwegian (written and spoken); English language skills are an advantage
- Experience in customer service or support roles is preferred
- Strong communication and problem-solving skills
- Ability to multitask and work effectively in a fast-paced environment
- Familiarity with customer support software is a plus
- Positive attitude, willingness to learn, and team spirit
- Attention to detail and excellent organizational skills
- Competitive Monthly Salary
- Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More..