Mercier Consultancy is excited to offer a unique opportunity for Nordic Speaking Customer Service Representatives to join our team in Greece! This role comes with a fully paid relocation package, allowing you to seamlessly transition to a new life in a vibrant and beautiful country. In this position, you will provide outstanding support to our Nordic-speaking clients, ensuring their needs are met with professionalism and efficiency.
As a Customer Service Representative, you will engage with customers through various communication channels, addressing inquiries and resolving issues with care. Your proficiency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) will be instrumental in delivering quality customer service and fostering positive relationships.
Responsibilities
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...
As a Customer Service Representative, you will engage with customers through various communication channels, addressing inquiries and resolving issues with care. Your proficiency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) will be instrumental in delivering quality customer service and fostering positive relationships.
Responsibilities
- Assist Nordic-speaking customers via phone, email, and chat
- Respond to inquiries regarding our products and services effectively
- Maintain accurate records of customer interactions in our CRM system
- Collaborate with team members to resolve customer issues
- Provide detailed information about product features and benefits
- Collect customer feedback to improve our services
- Participate in regular training sessions to enhance service skills and product knowledge
- Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) and English, both written and verbal
- Excellent communication and interpersonal skills
- Prior experience in customer service or a similar role is preferred
- Capable of managing multiple tasks in a fast-paced environment
- Detail-oriented with strong problem-solving abilities
- Dedicated to providing exceptional customer service
- Familiarity with customer support software is a plus
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...