Manager of Social Media and Community @ Tilt
Team: Marketing
Tilt (check us out here) is looking for a Manager of Social Media and Community to join our team and help us scale our business by growing our brand through social media channels. This position is a full-time role reporting to the VP of Marketing. We want you to be successful here at Tilt! Below is a description of your role and responsibilities, including the things you will be held accountable for and the virtues, behaviors and competencies that are expected for this role.
Job Description: Responsibilities
- You will drive organic social media engagement by generating and executing a social media strategy across various platforms
- You will oversee the conception, production, and distribution of content that delights, informs, entertains, and earns Tilt an ever-increasing share of voice across all owned social channels.
- You will work cross functionally across the business to activate Tilt employees to participate in our social and community campaigns.
- You will maintain and contribute to editorial content calendars related to various social media platforms
- You will monitor industry content and competitive marketing to inform relevant and timely content creation and distribution strategies
- You will review and report on analytics to gain channel & content performance insights through research and evaluation
- You will assist in various marketing projects to support the team
- You will cultivate and activate an army of 500+ Tilt superfans (customers) by creating a customer community.
- You will create a flywheel of content about, and created by, Tilt’s customers that feeds the other content-creating programs.
You’re a great fit if
- You have experience with executing cohesive strategies across multiple channels utilizing organic, paid, and dark social strategies
- You have experience analyzing analytics reports to gain insight into traffic, demographics, and effectiveness
- You have experience using analytics to improve strategy and future performance
- You have demonstrated knowledge of mobile, emerging and social media, and application to advertising campaigns
- You have high levels of empathy and can connect deeply to this mission of Tilt
- You are considered by others to be a self starter and able to work without a lot of direction
- You are a comfortable using a lot of systems at once, and have the ability to learn software quickly
- You are comfortable working in ambiguous environments and know that we need your help to figure things out
- You have experience working with a startup and/or with a B2B SaaS business
Virtues 🔐
Health & Family First
You balance work and personal life effectively
You get things done at a pace consistent with the business needs
You show up and are reliable
Autonomy + Team. Always
You are highly organized and can manage multiple priorities and deadlines at once
You are focused on scale and building - you understand that pace is equally as important as quality
You adopt a GYSD mentality and recognize that we strive for excellence as an organization, your part in that matters- a lot!
Be Curious
When you don’t know, you ask for help
You take the time to really get to know the nuances of Tilt
You explore ways we scale responsibly and secure the market leader position
Love Our Customers
You show empathy and compassion; you strive to meet people where they are to offer maximum support
In this role our customers are everything and our brand and messaging should reflect our love and compassion for them.
Fearlessly Flexible
You go with the flow and deal with (lots) of ambiguity
You’re not afraid to work without clear direction
More about our amazing Perks and Benefits can be found here!
More about Tilt
Tilt’s mission is big: make leave not suck. We are building a product that makes it easy for people to switch between work and life. If you join us, you’ll be part of a fearless band of humans helping employers balance empathy with economics. We’re changing the status quo and it’s hard. You should know that now. You should also know that joining Tilt means the opportunity to be a change-maker. We’re thinkers, doers, revolutionaries, dreamers, get shit done-ers, and bold enough to tackle a really complex space.
Remote Work & Flexibility
We are a fully remote company. We are committed to being fearlessly flexible and ensuring that all employees are set up and have the autonomy to do their best work, as well as have the balance to care for their health, family and life outside of work. Overall, we trust our team and are focused on outcomes not outputs.
Equal Opportunity Employer
We celebrate and support our differences. We believe in the power of equality which is why we are an equal opportunity employer. Employment at Tilt is based solely on a person’s merit and qualifications related to their professional competence. Tilt does not discriminate against any employee or applicant because of race, color, creed, religion, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. We comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity.
You must be authorized to work in the US.
