About the Company
Vita CV is hiring a Live Chat Support Agent to help a UK client manage online customer queries and support requests. This role is fully remote with flexible shift options.
About the Role
This role involves responding to customer inquiries through live chat, providing support, and ensuring customer satisfaction.
Responsibilities
- Respond to incoming chat queries in real-time
- Provide friendly, accurate support to customers
- Follow scripts, guidelines, and knowledgebase articles
- Escalate technical issues when needed
- Maintain service-level response times
Qualifications
- Excellent written English
Required Skills
- Fast typing and strong attention to detail
- Customer-friendly attitude
- Ability to multitask across multiple chat windows
Preferred Skills
- Perfect for candidates who prefer chat-only support - no phone calls
Pay range and compensation package
Apply today!
Equal Opportunity Statement
Vita CV is committed to diversity and inclusivity in the workplace.