Remotehey

Some days you’ll be building and refining workflows in Synera. Other days you’ll be turning them into structured learning content or support customers on their way to success. This role sits at the intersection of Solution Engineering and Academy, combining hands-on technical problem-solving and direct customer support with the creation of scalable, high-impact learning content. If you enjoy meaningful variety and want to shape both how workflows are built and how they’re understood by users, read on.

What You Will Do

We’re looking for a Learning Content Developer to join Synera in a unique hybrid role that blends technical problem-solving with hands-on customer education. In this role, you’ll spend 50% of your time supporting customers on the technical side - Solution Engineering - and 50% creating high-quality training content within our Synera Academy.

If you like turning technical problems into clear, practical guidance and working closely with customers to help them succeed, you’ll feel at home in this role.

✨ Your main focus areas:

• You are part of the Academy team, being responsible for developing low-code-focused learning content for customer enablement.
• You work closely with the software development team and solution engineering team to ensure a consistent customer-centric quality of the content.
  
  

👉 Academy (50%)

• You create workflows that enable our customers to utilize specific nodes, add-ins, or comprehensive automation topics.
• You turn training content into tutorials or eLearning modules (for our Learning Management System and software internal learning material).
• You own content and quality: You gather feedback, run retros, and continuously improve the content aligned to the company’s focus.
  
  

👉 Solution Engineering (50%)

• You build workflows in Synera and support customers in understanding and solving their engineering problems.
• You assess the feasibility of potential use cases.
• You collect user-feedback and share ideas with our product managers to improve our software.
  
  

⚡ In 6 months:

• You have created learning content such as node help, templates, and comprehensive workflows and published them within a software release.
• You have recorded videos and published eLearning courses based on developed workflows.
• You have been assigned to customers whom you support with technical workflows and support meetings.
• You contribute technical insights from Solution Engineering to strengthen the Academy’s content library. 
  
  

⚡ In 12 months:

• You are deeply familiar with Synera’s low-code ecosystem and confidently navigate even complex feature combinations.
• You are working close to the product development, so you are one of the first to try and evaluate new features.
• You help raise the overall quality bar of our workflow library by introducing structure, clarity, and best practices.
• You are someone others turn to when they want to understand how a feature can be used in a smart and scalable way.
• With your guidance, customers successfully move their workflows into production and see real impact in their engineering processes.
  
  

Here is our team at last year’s summer event - join us at the next one! 👋

🌱 WHAT'S IN IT FOR YOU?

We believe in transparent conversations about compensation from the start. For this role, our planned salary ranges are:

• Intermediate Level: 49.200-62.600 EUR annually
  
  

We determine the level we hire you for based on your experience, the scope of responsibilities you'll take on, and the impact you can drive. While we typically hire within these bands, we're open to some flexibility for candidates who bring exceptional value to the role.

Check out this page to learn how we approach salary, career growth, and creating an environment where everyone can shine.

What we offer beyond salary:

• You’ll take ownership from day one, driving meaningful outcomes with real impact.
• Work with exceptional engineers and designers united by a passion for solving real-world problems.
• Flexible working: you decide when & where to work (as long as you have a residency in Germany).
• Home office setup support + access to our office in Bremen.
• Personal development budget of €2,000 to attend conferences and trainings or buy interesting books to improve in an area of your choice.
• We don't count your vacation days, as we trust all our team members to decide what's best for them and the company.
• Prefer two wheels over four? 🚲 We’ve got you covered with JobRad.
• To support your personal and professional well-being, we offer company fitness with Wellpass and mental health platform nilo.
• Regular team events, virtual coffee breaks, and spontaneous afterworks. We also get together as a whole company for 2-3 day off-sites twice a year! 🌈
  
  

🚀 What You Need To Succeed

Even if you don't meet these criteria perfectly but believe you have lots to bring to the role, we encourage you to apply. We know it's tough, but please keep in mind that you don't have to match all the listed requirements exactly to be considered for this role.

• You must hold a university degree in mechanical, automotive, aerospace engineering or a related field. 
• You bring at least 1-3 years’ experience working in the engineering domain (incl. hands-on experience with engineering software), preferably in product development.
• You speak English for internal and external communication and preferably also German to communicate with DACH customers with confidence.
• You enjoy focused and deep technical work to create great automation workflows and approach engineering problems in a structured, process-driven way while keeping the bigger picture in mind.
• You have strong communication and presentation skills to align across teams and handle customer success.
• You have a talent for didactics and enjoy creating structured learning content and explaining workflows clearly so that users are inspired and have an “aha” moment. 
  
  

P.S. Synera is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day, and be prepared to share with us how your perspective will bring something unique and valuable to our Academy team.