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Homelike

Landlord Support INTERNSHIP (f/m/d)

spain / Posted
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Who We Are

Welcome to Homelike, the prop-tech innovator changing the game in global housing. With a portfolio of over 180,000+ chic furnished apartments across more than 70 countries, we're not just participating in the mid-long stay market; we’re dedicated to setting new standards within it. At Homelike, we believe in pushing boundaries, embracing innovation, and creating a vibrant workplace where ambitious minds flourish.

The Gig

Are you ready to kick off your career in a place that’s all about growth, innovation, and fun? We’re scouting for an Landlord Support Intern with a spark, ready to join our team for an exciting 6-month journey, with the potential to extend to a year and evolve into a full-time role.

Tasks

How You Make An Impact

  • You are the first line of contact for our private suppliers guiding them onto our platform, answering all the questions and taking care of their account-related requests
  • You support Landlord Support Agents in organizational, administrative and operational day-to-day business
  • You help with the communication between the different departments in order to solve the requests of the landlords quickly and efficiently
  • You will be surrounded by senior experts in the industry

Requirements

What Makes You Our Next Star Player:

  • You are business fluent in English and additionally either Spanish, German or French
  • Independence, strong communication skills and willingness to take on responsibility are your distinguishing features
  • You keep a cool head even in stressful situations and have the necessary sensitivity to find a solution for every problem
  • Ideally, you already have some experience in customer service, hospitality or a similar position

Benefits

What you can expect from your Homelike journey:

Work-Life-Balance

  • Flexible Working: Choose your work arrangement and work either entirely remotely or from our modern office hubs (currently in Cologne and London).
  • Trust Working Hours: Structure your day based on your team and individual preferences.
  • Additional Day Off: Make use of an extra day off for life events such as marriage or moving houses.

Learning & Development

  • Homelike Academy: Develop new skills by participating in monthly internal training academies moderated by Homelike´s experts.
  • 360° Feedback: Receive regular and/or holistic feedback from your manager, peers and stakeholders for your professional growth.
  • Team Shadows: Gain interesting insights and exposure by shadowing different departments.
  • Exclusive Top Talent Program: Become part of the top talent program with exclusive personal development access to accelerate your growth career progression within Homelike.
  • External Guest Speakers: Broaden your perspectives and network with industry experts, or influential individuals from outside the company.

Modern Culture

  • Global Talent Team: Join a diverse global team with 20+ nationalities based in 7 countries around the globe.
  • Entrepreneurial Empowerment: Contribute your ideas and make a substantial impact on the product and the company’s success.
  • Agile Mindset: Be part of tech-driven solutions and a flexible way of thinking that enables people to react quickly and adapt to changing situations.
  • Company & Team Events: Enjoy monthly after-work gatherings in Cologne/London, remote team activities and bigger company events, fostering team belongingness and connection.
  • Talent Engagement: Get involved in different learning groups or guilds to strengthen relationships outside the work setting.