Essential Duties and Responsibilities:
- Analyze basic warehouse processes and map client requirements to the IntraOne software functions, such as inventory management, order fulfillment, and picking/putaway operations.
- Conduct unit testing for configurations and developments; document processes, configurations, and test results for client handover.
- Assist in the setup and integration of IntraOne during client implementations, including data migration and basic customizations.
- Work with senior team members to learn client-specific needs, participate in coaching sessions, and contribute to project scoping under supervision.
- Excellent requirements gathering skills to gather and interpret all necessary information including technical requirements for implementations.
- Gain exposure to the IntraOne through on-the-job training and internal processes.
- Work with other departments (Development, Controls, etc.) to communicate and resolve issues.
- Understanding of basic project management tasks.
Knowledge, Skills and Abilities Preferred:
- Bachelor’s degree in supply chain management / Logistics preferred.
- 3 years in logistics, IT support, or warehouse operations; familiarity with WMS, WES, WCS platforms is a plus but not required for entry-level.
- Basic knowledge of SQL for querying; understanding of warehouse processes (e.g., receiving, shipping); proficiency in Microsoft Office or similar tools for documentation.
- Keen attention to detail with strong follow through skills.
- Disciplined, self-starter with the ability to multi-task and to work autonomously.
- Strong analytical mindset, attention to detail, and eagerness to learn; ability to work in a team environment and communicate effectively with clients and colleagues.
Working Conditions:
- Travel up to 70% of the time.
- Some weekend/night work required as needed.
- Standing and walking for long periods of time.
- Occasional climbing on steps, scaffolding and/or mezzanines.
- Sitting in and/or driving a vehicle for a long period of time.
- Working with computers for a long period of time.
- Working in office, warehouse, and manufacturing facilities.
- Possible exposure to noise levels exceeding recommended DBA levels.
***Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodations. ***