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Blue Link Wireless

Human Resources Information System Specialist

united states / Posted
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JOB SUMMARY

The HRIS Specialist will work under the management of the Payroll and HRIS Manager and will be responsible for assisting in the systematic processing of the employee life cycle, including but not limited to: Employee Onboarding, Offboarding, status changes within the company HRIS system (ADP), as well as auditing, maintenance and compliance of processes that relate to payroll including PTO calculations, Timekeeping, Workflows and Performance Management. This position will analyze work process design, improve processes and leverage the return on HRIS and related technological capabilities. This position also serves as a technical point-of-contact with the development of all ADP modules, as well as serves as the payroll processing back-up.


ESSENTIAL JOB FUNCTIONS

HRIS

  • Provide technical support, troubleshooting, and user guidance for People Systems, with a focus on ADP modules such as Workforce Now, Optimized Scheduler, Performance, Succession, Talent, and Scheduling.
  • Maintain and administer system configurations, user access, roles, and security permissions to ensure data security and compliance with federal, state, and local regulations.
  • Conduct regular audits (e.g., PTO, sick time, leaves), resolve data discrepancies, and support internal/external audits by preparing necessary reports and documentation.
  • Identify and implement system enhancements; manage upgrades, testing, and new feature rollouts.
  • Create and maintain custom functions, automated queries, filters, and reports to support business needs.
  • Ensure ongoing data accuracy and integrity through continuous monitoring and proactive maintenance.
  • Perform additional duties as assigned.


Onboarding

  • Assists in the systematic onboarding process and workflow
  • Other tasks as required or assigned.

Off Boarding

  • Updates all systems related to terminated team members timely and accurately.

Payroll

  • Support payroll processing as a designated back-up and ensure accurate, timely payroll execution in compliance with federal, state, and local wage and hour laws.
  • Partner with HR and cross-functional stakeholders to ensure seamless delivery of payroll and benefits services.
  • Maintain accurate and up-to-date employee data, including compensation and benefit details, while adhering to strict confidentiality and ethical standards.
  • Conduct quarterly audits to ensure compliance with regulatory requirements, including minimum wage, base pay, and meal break policies.
  • Respond to employee inquiries regarding payroll and benefits, providing timely and effective resolution.
  • Ensure payroll systems and databases accurately reflect the current employee population.


Process Improvement & Integration

  • Collaborate with HR, IT, Payroll, and Finance teams to streamline workflows.
  • Identify opportunities to automate manual HR processes.
  • Assist with system integrations between ADP and other platforms (e.g., ATS, LMS, Benefits Systems).

End-User Support & Training


  • Act as the primary point of contact for HRIS-related inquiries.
  • Provide training and documentation to HR staff and other users.
  • Troubleshoot issues and liaise with ADP support as needed


Labor and compliance

  • Ensure adherence to local, state, and federal labor laws (e.g., FLSA, OSHA, FMLA, ADA).
  • Conduct regular internal audits to ensure compliance with employment regulations.
  • Responsible for proactively alerting the field when approaching overtime
  • Responsible for proactively identifying stores that need additional hours or headcount
  • Analyze and act upon labor trends
  • Implement, and enforce company policies to ensure compliance with labor laws and regulations

Essential Physical Functions

  • The Team Member frequently is required to mobilize around the work area, use hands and fingers, reach with hands and arms, and be present continuously at workstation for extended periods of time.
  • The Team Member must have the ability to use a computer mouse, keyboard, telephone, cellphone, and other equipment typically found in an office or a call center environment.


Essential Sensory Functions

  • While performing the duties of this job, the Team Member is regularly required to communicate with other employees and understand speech from partners and other employees.
  • The employee will need to regularly interact and communicate with others, including but not limited to, face to face communications, over the phone communications, and chat messaging communications. The employee must be able to comprehend the subject of communication and take appropriate action, if necessary.
  • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, read and interpret documents and instructions, frequent identification of letters, numbers, and symbols in a technology environment.


Other essential job functions may be assigned by Blue Link Wireless in its discretion and are subject to change at any time.


WORK ENVIRONMENT

  • While performing the duties and essential functions of this job, the employee is exposed to computer equipment and noise levels of a typical office environment, with the requisite level of noise associated with an office environment.
  • Occasional travel may be required
  • Ability to work flexible hours, including evenings, weekends and holidays.
  • This is a remote position. You must be able to work from a dedicated work space with your home limiting distractions during work hours.


SKILLS

  • 3+ years of experience with ADP products, Work Force Now, Essential time and Optimized Scheduler experience preferred.
  • 3+ years successful payroll and HRIS experience. Preferably in a multi-unit, multi state retail/sales organization preferred.
  • Outstanding written and verbal communication skills.
  • Ability to maintain confidentiality
  • Ability to balance multiple priorities and consistently meet deadlines.
  • Proficiency with all MS applications as well as aptitude and curiosity around new offerings.
  • Highly motivated, results-driven and able to work independently as well as with the team.
  • Strong Presentation Skills.
  • Experience in the administration of a HRIS, LMS and Performance Management system.
  • Ability to work nights, weekends, and holidays as needed.

Qualifications:

  • Strong Written and Excel Skill Sets
  • Highly Organized and Detail Oriented
  • Proficient in Math and comfortable working with numbers.
  • Critical Problem-Solving Skills
  • Self-directed, self-starter who works well with a team.

EDUCATION and/or EXPERIENCE

  • BA, BS or Advanced degree preferred in a related field or equivalent experience.


Blue Link Wireless does not discriminate in employment on the basis of race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.


Blue Link Wireless provides modification/reasonable accommodation to enable otherwise qualified individuals with disabilities to perform essential job functions, as required by federal, state, and local law. Reasonable effort also is made to accommodate the religious needs of employees.