T&A Lead (M/F/D)
Tasks:
- P&O team seek a managed service providing a T&A Lead for Switzerland to stabilize Time & Attendance operations following the introduction of Workforce Software
- The service includes leadership of Swiss T&A SMEs, incident and defect management, compliance oversight, and coordination across Payroll, H2R, IT, and Workday Product teams
- Develop and maintain a consolidated monthly view of operational performance across Swiss Time & Attendance processes, including KPIs and service-level adherence.
- Track case trends, incident volumes, escalations, and ensure timely leadership visibility on critical topics
- Conduct structured variance analysis against defined accuracy, timeliness, and compliance baselines
- Ensure compliance with Swiss legal requirements (Arbeitsgesetz, breaks, overtime, mandatory recording) and validate SME process adherence
- Monitor and govern updates, releases, and integrations across Workforce Software (WFS), Workday HCM, and Payroll systems
- Maintain a structured defect log, perform root-cause analyses for high-priority issues, and ensure timely resolution and closure tracking
- Document and implement approved improvements and system changes with structured impact assessments
- Provide evidence of legal compliance, monitor control outputs and audit results, and manage corrective actions for identified risks or deviations
- Update SOPs, process documentation, training materials, and confirm execution through established governance routines (Payroll, H2R, P&O Ops, IT)
- Coordinate cross-functional collaboration, monitor stabilization progress, manage release impacts, and ensure monthly, review-ready deliverables with full data traceability for HCM Program Leadership sign-off
Qualification:
- Strong knowledge of Swiss Time & Attendance regulations (Arbeitsgesetz)
- Experience managing end‑to‑end T&A operations in multinational settings
- Understanding of Time → HCM → Payroll data flows
- Workforce Software (WFS) operational knowledge
- Familiarity with Workday HCM integrations for Time & Attendance
- Experience working with Payroll provider systems for time data validation
- Ability to analyse configuration logic, data dependencies, and system behaviours
- Experience leading small operational teams (3–10 FTEs)
- Background in incident, defect, and escalation management
- Experience supporting system go‑lives and stabilization phases
- Prior work in P&O Operations, T&A, or Payroll
- English – Required
- German – Strongly preferred
- Time Zone: Alignment with CET
- Collaboration with Swiss SMEs and global stakeholder groups required
Requirements:
Start: 31.03.2026
Duration: 9 months
Capacity: 5 days per week
Location: Remote, client is in Basel Switzerland