About Batgroup
Batgroup's mission is to bring "well-being at home" to millions of households through high-quality cleaning services. Head-quartered in Switzerland, we already support 150 employees and more than 4,000 trusted professional cleaning agents across Europe—and we're scaling fast. Our brands range from on-demand cleaning (Batmaid) to SaaS solutions for household staff management (Batsoft), all united by a commitment to fair work conditions and the fight against the black market in home services.
Role Overview
As our first HR & Administration Associate, you will keep Batgroup's people operations running smoothly while working one to two days per week (8-16 hrs, 20-40 % FTE). You'll combine hands-on HR support for our office team and field agents with light office-management and executive-admin tasks. The role is ideal for an organised, service-oriented generalist who enjoys building scalable processes in a growing international environment.
Key Responsibilities
Please apply with your CV and a short cover note.
Batgroup's mission is to bring "well-being at home" to millions of households through high-quality cleaning services. Head-quartered in Switzerland, we already support 150 employees and more than 4,000 trusted professional cleaning agents across Europe—and we're scaling fast. Our brands range from on-demand cleaning (Batmaid) to SaaS solutions for household staff management (Batsoft), all united by a commitment to fair work conditions and the fight against the black market in home services.
Role Overview
As our first HR & Administration Associate, you will keep Batgroup's people operations running smoothly while working one to two days per week (8-16 hrs, 20-40 % FTE). You'll combine hands-on HR support for our office team and field agents with light office-management and executive-admin tasks. The role is ideal for an organised, service-oriented generalist who enjoys building scalable processes in a growing international environment.
Key Responsibilities
- Employee lifecycle support - prepare contracts, organise right-to-work checks, register new hires in the HRIS, and coordinate off-boarding and exit interviews
- Onboarding coordination for cleaning agents - collect permits, set up digital tools, schedule trainings, and ensure payroll data is accurate
- HR administration & compliance - maintain personnel files (digital and physical), track absences and statutory leave, and help keep company policies up-to-date
- First-line employee support - answer questions on benefits, payslips, contracts, and performance reviews; escalate complex cases to your manager
- Recruitment logistics - post job ads, screen CVs, schedule interviews, and coordinate background checks
- 1 - 3 years' experience in HR administration, HR assistant, or similar support role
- Familiarity with HRIS / payroll systems and digital collaboration tools (e.g., Google Workspace, Slack, Notion, CRM)
- Working knowledge of German labour regulations is a plus
- Excellent organisational skills, discretion with confidential data, and a proactive, hands-on approach
- Fluent German (C1) and English (B2+); French or Italian is an advantage
- Ability to work independently 8-16 hours per week, with at least one regular full day
- Flexible scheduling within a 20-40 % workload—perfect for balancing studies, family, or freelance projects
- Hybrid work model (remote) and modern tech stack
- A purpose-driven scale-up environment where you'll shape fair working standards for thousands of cleaning professionals
- Flat hierarchies, direct access to leadership, and opportunities to grow into a bigger HR/People role as Batgroup expands
Please apply with your CV and a short cover note.