We are currently seeking a detail-oriented and customer-focused Remote hospitality concierge to join our team. You will focus on booking accommodations and managing room reservations for clients. we're seeking individuals who are eager to embark this journey. This role not only allows you to work from home but also offers the opportunity to earn attractive commissions while crafting dream trips for our clients. If you have excellent communication skills, a welcoming demeanor, and a passion for hospitality, we encourage you to apply.
- Handle hotel reservations, including receiving inquiries, making bookings, and confirming room availability.
- Interact with guests via phone, email, and in-person to assist with reservation inquiries, changes, and cancellations.
- Assist guests during check-in and check-out, ensuring a smooth and efficient process while addressing any special requests or concerns.
- Collect payment information, process reservations, and issue invoices or receipts as needed.
- This is a remote position, providing you the flexibility to work from the comfort of your own home or any location with an internet connection. You can balance your work and personal life while delivering exceptional travel experiences to your clients.
- We believe that your dedication and expertise should be rewarded. As a Remote Tour Planner, you'll have the opportunity to earn attractive commissions based on your performance and successful travel bookings.
- This role offers more than a job; it's a chance to build your own travel planning business within our organization. With your dedication and hard work, you can shape your financial future and explore career advancement opportunities within our company.
- We're committed to your success. Our comprehensive training and ongoing support will equip you with the skills and knowledge needed to excel in your role and grow your travel planning business.
- Promote additional services, such as room upgrades, dining options, and spa treatments, to enhance the guest experience and increase revenue.
- Assist guests with general inquiries, directions, and information about local attractions and services.
- Address and resolve guest issues or concerns related to reservations, billing, or service quality.
- Work closely with vendors and suppliers
- Remote position
- Flexible remote work environment.
- Competitive salary
- Travel perks and discounts on personal and professional travel.
- Free training
- FAM Trips
- Supportive team
- Good communication and interpersonal skills, with a courteous and welcoming demeanor.
- Good organizational and multitasking abilities.
- Attention to detail and accuracy
- Business opportunity
- Ability to work independently and as part of a team.
- Strong knowledge of travel destinations, attractions, and various travel products and services.
- Good communication skills.
- Exceptional customer service and problem-solving abilities.
- A passion for travel and a desire to help others create memorable experiences.
- 18+ years old
- Be a US resident