Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.
Employer Industry: Healthcare Services
Why Consider This Job Opportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#ResonanceCXPartners
Employer Industry: Healthcare Services
Why Consider This Job Opportunity
- Salary of $17.50 per hour
- Comprehensive benefits package including health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (PTO) and paid holidays
- Career development and growth opportunities
- Supportive and inclusive work environment
- Reach out to health plan members to encourage scheduling of care assessments
- Guide members through the process while providing necessary support and empathy
- Utilize technology effectively while engaging in meaningful conversations
- Maintain a fast-paced work environment and achieve set goals
- Develop trust with members through active listening and compassionate communication
- High School Diploma or GED (required and verified during background check)
- Strong computer skills including data entry and screen navigation
- Experience using Microsoft Outlook and Word
- Excellent customer service skills with a friendly and compassionate tone
- Great oral and written communication skills
- Genuine empathy and care for others
- Ability to manage schedules and daily tasks efficiently
- Experience in a customer service role, particularly in a healthcare setting
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#ResonanceCXPartners