Remotehey

Work anywhere, Live anywhere

StubHub International - remotehey
StubHub International

Head of Product

spain / Posted
APPLY

StubHub International (SHI) is a marketplace that provides fans a safe, transparent, and trusted environment to buy and sell tickets for sport and music events all over the world. It allows fans with tickets they can no longer use to recoup part of the money they’ve spent and fans that didn’t have the chance to buy tickets when the on-sale, to access them at any time. Our Purpose: To bring the joy of live to fans globally.


At StubHub International, we are:

  • We put our fans first: A vibrant marketplace needs to earn and keep the trust of Fans - our buyers. We prioritise and work backwards from the Fan, with the conviction that a high trust Fan experience will serve the best interests of sellers and our business in the long-term.
  • We are one team with a purpose: We are stronger together. We collaborate in pursuit of ambitious shared purpose and goals. We empower others to respectfully challenge ideas when they disagree. We debate, decide, and commit.
  • We deliver: We are empowered to make data-driven decisions and take action. We balance quality, effort and speed. We seize opportunities, overcome obstacles and find solutions. We accept full ownership of our commitments and trust others to achieve theirs.
  • We are diverse & inclusive: We believe a diverse and inclusive workplace represents the world we live in, provides an environment for multiple perspectives to be considered, and helps us serve our customers better. We seek to understand and respect others regardless of their background or position.


The Opportunity:

We are currently looking for a highly skilled and customer-obsessed Head of Product to support our growth and ongoing transformation. Reporting directly to the CEO, this role will lead in shaping our product strategy and how we execute on it. The Head of Product will be responsible for defining and executing the vision for our product portfolio, ensuring it aligns with our business goals and customer needs. This role offers an exciting opportunity to lead a small but talented team of product managers and designers, and partner closely with engineers and other stakeholders in a collaborative and fast-paced environment.

Responsibilities:

  • Product Strategy: Develop and communicate a clear product vision and strategy that supports the company's growth and transformation objectives.
  • Agile Planning: Prioritize and iterate on the team’s initiatives and features based on business impact, customer inputs and learnings.
  • Team Leadership: Lead, mentor, and inspire a cross-functional product team, fostering a culture of empowerment, innovation, collaboration, and continuous improvement. Partner with the People team to implement initiatives to hire, develop and retain talent.
  • Customer-Centric Approach: Champion a “Fan First” mindset across the organization, conducting user research and analyzing data to make be the voice of the customer and informed product decisions.
  • Product Development: Oversee the end-to-end product development process, from ideation and design to development, testing, and release, for customer facing and internal initiatives.
  • Market Analysis: Stay up-to-date with industry trends and competitive analysis to identify new opportunities and areas for growth.
  • Cross-Functional Collaboration: Collaborate closely with marketing, operations, finance and other departments to ensure alignment and successful product launches.
  • Performance Metrics: Define and track key performance indicators (KPIs) to measure the success and impact of product initiatives.
  • Budget Management: Manage and allocate resources effectively to optimize product development efforts within budget constraints.

Requirements:

  • Proven experience (10+ years) in product management, preferably in e-commerce or a related B2C/C2C field, in agile environments
  • Strong leadership and team management skills in fast-paced environments, with demonstrated ability to deliver results.
  • Excellent communication and presentation abilities at a senior level.
  • Analytical mindset with the ability to make data-driven decisions.
  • Experience with agile methodologies and product management tools. Experience working with multiple disciplinary teams and remote workers.
  • Comfort with ambiguity, resilience and openness to change.
  • Degree in computer science, engineering, business, marketing, or a related field (MBA is a plus).
  • Fluent in English, Spanish fluency preferred

What we offer

  • We embrace 100% remote working and hybrid working models.
  • Competitive salary.
  • Good work environment is very important for us.
  • Cultural diversity and international teams.
  • Benefits: private medical insurance (you and your direct family), life insurance, pension plan, meal tickets, public transport pass, nursery tickets, time off and others.


Are you interested in joining an ambitious and close-knit team dedicated to solving meaningful customer problems? Your work will have a significant impact on the business, and help spread the joy of concerts, theater, and sports around the world.


We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel StubHub International is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.