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Forsyth Barnes - remotehey
Forsyth Barnes

Head of Operations and Logistics (Ref: 186955)

united kingdom / Posted
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Title: Head of Operations and Logistics

Salary: Up to £80,000 + benefits

Location: Remote

Sector: Retail

Contact: [email protected]


Our client is an innovative retail brand dedicated to excellence and sustainability, this organization aims to deliver superior products that elevate the customer experience. They are recognized for their eco-friendly practices and providing a luxurious environment.


This organization is seeking an experienced Head of Operations and Logistics to enhance their operational strategies, ensuring streamlined processes and effective logistics. In this critical role, the successful candidate will be responsible for overseeing the entire operations landscape and logistics framework, optimizing the journey of products from creation to customer delivery. This position is key to the strategic development and overall advancement of the organization.


Key Responsibilities

  • Design and execute omni-channel operational strategies aimed at boosting efficiency across departments, with a focus on their DTC component.
  • Manage logistics procedures to guarantee timely and cost-effective product delivery.
  • Engage with cross-functional teams to promote seamless operational integration.
  • Track key performance indicators (KPIs) to evaluate the impact of operational strategies.
  • Pinpoint and address opportunities for improvement throughout the supply chain, implementing creative solutions.
  • Ensure adherence to industry standards and safety regulations.
  • Oversee budgets and aim for profitability through effective operational management.


Key Requirements:

  • A Bachelor’s degree in Business Administration, Supply Chain Management, or akin discipline; an MBA is preferred.
  • At least 7 years of experience in operations management, logistics, or related supply chain positions for global DTC Retail organisations.
  • A proven history of operating strategically and rolling up your sleeves to move things forward.
  • Strong analytical thinking and problem-solving abilities, with a data-oriented decision-making approach.
  • Must have experience with tools such as Shopify+, ShipBob, Flexport, NetSuite, Inventory Management and WMS platforms.
  • Willing to work global time zones.