Are you ready to be part of Aspris 2025?
We know our ‘why’. We need to build and develop our ‘how’. This is an evolution not a revolution.
We are looking for a Head of Operational excellence to join out Care Division leadership team. The aim of this role will be to drive sustainable improvements in our service delivery and commercial performance, with a strong focus on operational transformation, revenue optimisation, and cost control.
What do we need from you?
By joining our friendly and supportive team, you will also be part of a company that invests in you for personal and professional development and provide a range of benefits including:
We know our ‘why’. We need to build and develop our ‘how’. This is an evolution not a revolution.
We are looking for a Head of Operational excellence to join out Care Division leadership team. The aim of this role will be to drive sustainable improvements in our service delivery and commercial performance, with a strong focus on operational transformation, revenue optimisation, and cost control.
What do we need from you?
- Operational Analysis: Conduct in-depth reviews of service delivery models, workforce deployment, adhering to regulatory and commissioning strategies to identify inefficiencies and improvement opportunities whilst maintaining highest possible standards of care.
- Project Leadership: Design and deliver a portfolio of improvement projects and workstreams across our residential homes, ensuring alignment with strategic objectives and regulatory standards.
- Revenue Growth: Work in partnership with Registered Managers, Area Directors and our Business Development team to identify and implement strategies to optimise commercial performance, including grant utilisation, chargeable services, and partnership funding.
- Cost Management: Analyse expenditure drivers such as agency staffing, placement costs, petty cash and overheads, and implement cost containment strategies without compromising service quality.
- Performance Monitoring: Develop and maintain dashboards and KPIs to track project outcomes, financial impact, and service performance.
- Stakeholder Engagement: Collaborate with senior leaders, operational teams, finance, and external partners to embed a culture of continuous improvement and commercial awareness.
- Change Management: Support the division through change by applying structured methodologies and ensuring staff engagement and capability building.
- Experience and clear understanding of working under Ofsted regulations.
- Proven experience in operational improvement, commercial strategy, or transformation within public services, ideally in children’s or social care.
- Strong understanding of financial and business metrics, their operational drivers and track record of delivering complex projects and business success.
- Excellent analytical, communication, and stakeholder management skills.
- Ability to work across multidisciplinary teams and influence at all levels of the organisation.
- Technical excellence - Degree level or equivalent in business or finance with professional qualifications in project management (e.g., PRINCE2, MSP, SCRUM)
- Senior business leader with >10 years’ commercial experience in mid-market PE backed businesses.
- Multi-site service delivery business experience required.
By joining our friendly and supportive team, you will also be part of a company that invests in you for personal and professional development and provide a range of benefits including:
- Reward and discount scheme
- 25 days annual leave increasing to 30 days per year
- Commitment to your on-going training and career progression
- Employee recognition scheme
- Employee assistance programme
- Wellbeing support