We are looking for our future Head of Customer Supply Planning, Europe, reporting to our Senior Director, Customer Supply Planning.
The role is based preferably in the Netherlands, offered remote.
Expected travels : 20% including overseas.
Let's talk about the role :
Come shape the Future of Supply Chain Planning in Europe !
Are you ready to lead a dynamic team at the heart of customer supply planning? Do you thrive on collaboration, innovation, and driving results that make a tangible impact on business success? If so, this is your opportunity to shape the future of how we integrate sales forecasts with our production and inventory strategies—ensuring that every customer gets the right product at the right time, at the right cost.
Let's talk about why this role matters :
As the Head of Customer Supply Planning – Europe, you will be the driving force behind a seamless and integrated planning process across finance, revenue, marketing, operations, and supply chain.
Your leadership will ensure that our demand plans not only reflect business realities but also empower us to meet customer expectations, optimize inventory, and drive financial performance.
You will lead a high-performing team, bridging the gap between commercial and operational functions, ensuring supply chain agility, and delivering superior availability and cost efficiency.
Your expertise in Sales & Operations Planning (S&OP) / Integrated Business Planning (IBP) will be key to achieving one aligned plan, enabling sustained growth and operational excellence.
Accountable for critical supply chain KPIs such as forecast accuracy, inventory health, excess & obsolete, and alignment to Financial and corporate targets (budget / latest operating plan).
The critical success factor in this role is strong engagement with business leaders.
Let's talk about what you'll do :
Are you ready to make a difference and lead supply planning to new heights? Join us and be the driving force behind a smarter, more resilient, and customer-centric supply chain in Europe.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
The role is based preferably in the Netherlands, offered remote.
Expected travels : 20% including overseas.
Let's talk about the role :
Come shape the Future of Supply Chain Planning in Europe !
Are you ready to lead a dynamic team at the heart of customer supply planning? Do you thrive on collaboration, innovation, and driving results that make a tangible impact on business success? If so, this is your opportunity to shape the future of how we integrate sales forecasts with our production and inventory strategies—ensuring that every customer gets the right product at the right time, at the right cost.
Let's talk about why this role matters :
As the Head of Customer Supply Planning – Europe, you will be the driving force behind a seamless and integrated planning process across finance, revenue, marketing, operations, and supply chain.
Your leadership will ensure that our demand plans not only reflect business realities but also empower us to meet customer expectations, optimize inventory, and drive financial performance.
You will lead a high-performing team, bridging the gap between commercial and operational functions, ensuring supply chain agility, and delivering superior availability and cost efficiency.
Your expertise in Sales & Operations Planning (S&OP) / Integrated Business Planning (IBP) will be key to achieving one aligned plan, enabling sustained growth and operational excellence.
Accountable for critical supply chain KPIs such as forecast accuracy, inventory health, excess & obsolete, and alignment to Financial and corporate targets (budget / latest operating plan).
The critical success factor in this role is strong engagement with business leaders.
Let's talk about what you'll do :
- Champion Cross-Functional Planning & Business Integration
- Drive an end-to-end integrated planning process, aligning financial goals, commercial objectives, and supply chain capabilities.
- Lead the S&OP / IBP process, ensuring cross-functional collaboration between sales, marketing, finance, and operations.
- Develop and manage a “one-plan” approach, unifying commercial forecasts with supply and financial plans.
- Lead and Inspire a High-Performing Team
- Build, mentor, and lead a best-in-class planning team, empowering them to take ownership and drive measurable impact.
- Foster a culture of data-driven decision-making, innovation, and continuous improvement.
- Provide thought leadership in planning, forecasting, and inventory optimization.
- Develop and maintain strong relationships with key stakeholders, both internally and externally, to drive collaboration and consensus on Customer Supply Planning initiatives.
- Optimize Supply Chain Performance & Drive Excellence
- Ensure demand forecasts translate into actionable production, inventory, and distribution plans.
- Own key performance indicators (KPIs) such as forecast accuracy, inventory health, OTIF (On-Time In-Full), and excess & obsolete management.
- Use cutting-edge analytics, AI, and machine learning tools to improve forecast precision and supply chain responsiveness.
- Working with Global Planning Leadership team to develop capability in people and robust processes to support delivery of the End to End (E2E) Supply Chain objectives
- Be the Voice of Customer Supply Planning
- Preparing and conducting executive-level presentations to highlight assumptions, risks, opportunities, and supply scenarios.
- Serve as the primary liaison between front-end (Sales, Marketing, Finance) and back-end (Operations, Supply Chain, Manufacturing) teams.
- Engage with global leadership to shape supply planning strategies, influence decision-making, and drive transformation.
- Advocate for a customer-first mindset, ensuring supply plans are aligned with market trends and business goals.
- Leadership & Influence
- A strategic leader who thrives in complexity and brings clarity to ambiguity.
- A master influencer and storyteller, capable of aligning diverse stakeholders across regions and functions.
- A proactive change agent, driving process innovation, technology adoption, and best-in-class planning capabilities.
- 8+ years’ of demonstrated progressive experience gained cross functionally in demand planning, inventory planning, supply planning and/or planning transformations
- Functional Expertise
- Deep experience in supply chain planning, including demand planning, inventory management, and IBP/S&OP processes.
- Strong financial and business acumen, able to bridge the gap between supply chain performance and P&L objectives.
- Proficiency in planning tools such as o9, Oracle Cloud, or similar.
- Bachelor's degree in business, supply chain management, finance, or a related field; Master’s/Advanced degree preferred
- Excellent financial and business acumen, with a deep understanding of financial metrics and their implications for Customer Supply Planning. P&L understanding highly preferred
- Analytical & Problem-Solving Skills
- Curious, data-driven, and forward-thinking, with a passion for uncovering insights and driving action.
- Proven ability to navigate uncertainty, solve complex problems, and design solutions on the go.
- Strong operational mindset, balancing strategic vision with hands-on execution.
- Resilience & Agility
- Comfortable with change, ambiguity, and working in a fast-paced, ever-evolving environment.
- Adept at managing competing priorities, global time zones, and complex stakeholder dynamics.
- Confidence in leading through transformation, building structure while delivering results.
- Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels of the organization.
- Experience in matrix multinational organizations, with complex global supply chain set up will be an added advantage.
- Shape the future of supply planning in a global, matrixed environment.
- Lead with impact in a role that directly influences business success, customer satisfaction, and supply chain agility.
- Be part of a company that values innovation, excellence, and collaboration—where your leadership will drive real change.
- At ResMed, all employees benefit from a bonus plan, the percentage of which depends on your position within the organisation.
- Working from home flexibility
- You also have access to a referral bonus and to ResMed's preferred shareholding programme
- Competitive benefits (Pension, Long-Term Illness Protection, Health Insurance...)
- Internal career opportunity - joining an international fast-pace and massively growing company
- ResMed is an Equal Opportunity Employer
Are you ready to make a difference and lead supply planning to new heights? Join us and be the driving force behind a smarter, more resilient, and customer-centric supply chain in Europe.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.