Eton Bridge Partners is working in partnership with an online marketplace client to appoint their new Head of Commercial Insights. The position will play a critical role in scaling the business by embedding data-driven decision-making across growth, retention, and profitability. This role will own commercial analytics end-to-end, providing insight across customer acquisition, lifetime value, churn, pricing, and unit economics to support rapid, sustainable growth.
As a senior commercial partner, you will work closely with Marketing, Technology/Product and Operations, with a direct line into the CFO and dotted line to the CEO. You will play a key role in translating data into clear actions that drive subscriber growth, retention, and margin improvement.
Candidate Profile:
- Proven experience in commercial analytics within an online marketplace, subscriptions, or a high-growth digital business
- Deep understanding of subscription metrics & customer economics
- Strong ability to turn incomplete or imperfect, complex data sets into clear, commercially actionable insights
- Experience working in fast-paced, VC/PE-backed or scale-up environments
- Strong stakeholder management and communication skills
- Hands-on experience with BI tools (Power BI, Looker, Tableau) and analytics tools (e.g. GA4, Amplitude)
- Exposure to attribution modelling, pricing optimisation, or predictive analytics
- Strong financial acumen, finance qualification (ACA or equivalent) beneficial but not required
Location: Remote – with occasional travel to London & Sheffield
Job Refence: 80201
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