About The Company
Boundless Network is a rapidly growing leader in the promotional products industry, dedicated to delivering innovative branding solutions to a diverse portfolio of clients. Known for its commitment to excellence, the company specializes in sourcing, customizing, and distributing high-quality promotional merchandise that helps brands stand out in competitive markets. With a focus on technology-driven processes and exceptional customer service, Boundless Network has established a reputation for reliability, creativity, and industry expertise. The company is recognized for its strong culture rooted in core values of integrity, collaboration, and continuous improvement. As part of its growth strategy, Boundless Network actively seeks to acquire like-minded distributors and expand its market presence while maintaining a people-first approach that values employee development and client satisfaction.
About The Role
We are seeking a motivated and detail-oriented Junior Account Manager to join our dynamic team. This role offers an excellent opportunity for individuals passionate about client relationship management and the promotional products industry. The Junior Account Manager will support senior team members in managing client accounts, ensuring smooth order processing, and maintaining high levels of customer satisfaction. The ideal candidate is eager to learn, thrives in a fast-paced environment, and possesses strong organizational and communication skills. This position provides a platform to develop industry knowledge, enhance professional skills, and contribute to the growth of the company. Whether working remotely or from one of our local offices in Austin, TX; Phoenix, AZ; Cincinnati, OH; or St. Paul, MN, the role involves collaborating closely with clients and internal teams to deliver exceptional service and solutions tailored to client needs.
Qualifications
At Boundless Network, we are committed to fostering an inclusive environment and are proud to be an equal opportunity employer. We welcome applicants of all genders, sexual orientations, races, religions, ages, national origins, citizenship statuses, pregnancy statuses, veteran statuses, and any other characteristics protected by law. We believe diversity enhances our culture and drives our success, and we are dedicated to providing a workplace where everyone can thrive and contribute to our shared mission.
Boundless Network is a rapidly growing leader in the promotional products industry, dedicated to delivering innovative branding solutions to a diverse portfolio of clients. Known for its commitment to excellence, the company specializes in sourcing, customizing, and distributing high-quality promotional merchandise that helps brands stand out in competitive markets. With a focus on technology-driven processes and exceptional customer service, Boundless Network has established a reputation for reliability, creativity, and industry expertise. The company is recognized for its strong culture rooted in core values of integrity, collaboration, and continuous improvement. As part of its growth strategy, Boundless Network actively seeks to acquire like-minded distributors and expand its market presence while maintaining a people-first approach that values employee development and client satisfaction.
About The Role
We are seeking a motivated and detail-oriented Junior Account Manager to join our dynamic team. This role offers an excellent opportunity for individuals passionate about client relationship management and the promotional products industry. The Junior Account Manager will support senior team members in managing client accounts, ensuring smooth order processing, and maintaining high levels of customer satisfaction. The ideal candidate is eager to learn, thrives in a fast-paced environment, and possesses strong organizational and communication skills. This position provides a platform to develop industry knowledge, enhance professional skills, and contribute to the growth of the company. Whether working remotely or from one of our local offices in Austin, TX; Phoenix, AZ; Cincinnati, OH; or St. Paul, MN, the role involves collaborating closely with clients and internal teams to deliver exceptional service and solutions tailored to client needs.
Qualifications
- Bachelor’s degree in business, marketing, communications, or a related field (preferred)
- 1+ years of experience in account management, customer service, or sales (internships or related experience welcome)
- Strong organizational, communication, and interpersonal skills
- Detail-oriented with the ability to multitask and prioritize effectively in a fast-paced environment
- Proficiency in Microsoft Office Suite
- Experience with CRM systems is a plus
- Interest in the promotional products industry and a willingness to learn
- Knowledge of Shopify, Salesforce, or Netsuite is advantageous
- Support senior account managers with client account management, including order processing, project tracking, and client communications
- Assist in sourcing and recommending promotional products that align with clients’ branding and marketing objectives
- Help coordinate product samples, quotes, and presentations for client meetings
- Monitor order status and proactively communicate updates to clients and team members
- Ensure accurate and timely documentation of all client interactions and transactions in the CRM system
- Contribute to client retention and satisfaction by providing excellent customer service and resolving issues promptly
- Medical, dental, and vision insurance
- Paid vacation, sick, and personal time
- 401(k) plan with matching contributions
- Work with a diverse portfolio of brands and clients
- Opportunities for professional development and career advancement
- Collaborative and innovative company culture
- Remote work flexibility or work from local offices in Austin, TX; Phoenix, AZ; Cincinnati, OH; or St. Paul, MN
- Company swag and other perks
At Boundless Network, we are committed to fostering an inclusive environment and are proud to be an equal opportunity employer. We welcome applicants of all genders, sexual orientations, races, religions, ages, national origins, citizenship statuses, pregnancy statuses, veteran statuses, and any other characteristics protected by law. We believe diversity enhances our culture and drives our success, and we are dedicated to providing a workplace where everyone can thrive and contribute to our shared mission.