Are you a German speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated German-speaking Customer Service Agent to join an industry-leading digital solutions provider in Greece. In this role, you'll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.
Please note: While you will be dedicated to representing Canon, you will be directly employed by our partner—an industry-leading digital solutions and customer service provider based in Greece.
If you're ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we've got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free and with ease.
Key Responsibilities
Please note: While you will be dedicated to representing Canon, you will be directly employed by our partner—an industry-leading digital solutions and customer service provider based in Greece.
If you're ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we've got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free and with ease.
Key Responsibilities
- Handle customer inquiries for Dutch speaking customers via calls, chats and/or phone calls
- Resolve complaints professionally to maintain high customer satisfaction
- Accurately document all customer interactions in the CRM system
- Collaborate with internal teams to improve product support and customer service processes
- Native-level fluency in Dutch (both written and spoken) is essential
- A minimum English proficiency of B2 is required
- Strong communication and problem-solving skills
- Comfortable using computers and willing to learn new software tools
- Ability to work in a team-oriented environment
- Willingness to relocate and live in Greece
- Competitive Monthly Salary,
- 2 Extra Salaries per year, in the form of a 13th and 14th Salary,
- Monthly Performance Bonus, rewarding you for your dedication,
- Fully Paid Relocation: Flight, Transfer & Hotel Included,
- Continuous support during and before your relocation to Greece,
- Stable career development opportunities within a multinational conglomerate,
- 300 days of sunshine a year!
- Fully Paid Training,
- Health Insurance,
- And Much More.