The impact you will have:
Operations Infrastructure & Process Design
- Operational Blueprinting: Create and optimize scalable operational models for third-party event workflows by analyzing past program operational performance and feedback.
- Project Management & System Setup: Establish and build out tracking templates, master project plans, DACI frameworks, accountability matrices, and communication roadmaps within corporate collaboration tools.
- Budget Support & Compliance: Operationalize the tracking of event expenses, contracts, and vendor processing steps to maintain alignment with internal corporate compliance standards.
- Standard Operating Procedures (SOPs): Document highly detailed, repeatable standard operating procedures for third-party programs to streamline enablement for internal marketing and sales stakeholders.
Systems, Data & MarTech Management
- Lead Flow Frameworks: Partner closely with Marketing Operations to define and structure the backend lead capture parameters, automated lead ingestion workflows, and lead flow routing into marketing automation and CRM platforms.
- Data Integrity & Metrics Setup: Act as a metrics-driven operator, setting up data tracking frameworks, to ensure accurate reporting out of tools like Salesforce.
- Technology Utilization: Serve as the system administrator and technical lead for the events team across primary tools such as Salesforce, Asana, and Drupal.
What We Look For
- Experience Profile: 5+ years of dedicated experience specializing in event operations, marketing operations, or project management frameworks within high-growth B2B enterprise technology environments.
- Operational Focus: A proven track record built around infrastructure, systems administration, and logistics data
- MarTech System Proficiency: Extensive technical comfort navigating enterprise software ecosystems including Salesforce CRM, Asana project management, Rainfocus or alternate registration tools, and data visualization tools.
- Data Mastery: A detail-oriented, metrics-driven approach with advanced capabilities in building tracking systems, structuring data pipelines, and manipulating Excel files.
- Communication & Alignment: Excellent written and verbal communication skills, including the ability to draft concise operational briefs, facilitate alignment meetings, and coordinate across cross-functional parameters.
- Experienced with Google Suite (Docs, Sheets, Slides, Mail), Mac, and technology literate