Unlock your potential with Patrique Mercier Recruitment JP as we seek passionate Swedish-speaking customer service representatives to join a prestigious Big Tech company in Greece! This position offers the exciting opportunity of paid relocation, allowing you to immerse yourself in the Greek culture while leveraging your skills in a dynamic tech environment. In this role, you will serve as the frontline support for customers, addressing inquiries and resolving issues related to a range of cutting-edge technologies. If you are eager to enhance your career with a reputable tech giant while enjoying the Mediterranean lifestyle, we invite you to apply!
Responsibilities
Responsibilities
- Provide exceptional customer support to Swedish-speaking clients through various channels, including phone, email, and live chat
- Efficiently resolve customer inquiries and technical issues, ensuring high satisfaction levels
- Stay informed about the latest products, services, and updates to offer accurate assistance to customers
- Document all customer interactions in the company's CRM system for record-keeping and follow-up
- Collaborate with team members to identify trends in customer feedback and suggest improvements
- Participate in training and development programs to continuously enhance your product knowledge and customer service skills
- Proactively contribute innovative ideas for improving processes and customer engagement
- Fluent in Swedish, both written and spoken; proficiency in English is essential
- Excellent communication and customer service skills with a friendly and positive attitude
- Ability to multitask and operate efficiently in a fast-paced environment
- Strong problem-solving skills and meticulous attention to detail
- Previous experience in customer service or technical support is highly desirable
- Familiarity with CRM systems and customer support platforms
- A willingness to learn, adapt, and embrace living in a new cultural setting
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )