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OUR MISSION AND PERFORMANCE EXPECTATIONS
Sevita is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company’s mission.
Summary
The Employee Relations Specialist provides support to the Employee Relations Center of Excellence and Human Resources team by reviewing employee relations inquiries and responding within The Network guidelines.
Essential Job Functions
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:
None Required
Minimum Knowledge And Skills Required By The Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:
Education And Experience
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. With Corporate operations located in the Boston Seaport, Lawrence, Massachusetts and Edina, Minnesota, today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
If you have questions about this posting, please contact [email protected]
OUR MISSION AND PERFORMANCE EXPECTATIONS
Sevita is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company’s mission.
Summary
The Employee Relations Specialist provides support to the Employee Relations Center of Excellence and Human Resources team by reviewing employee relations inquiries and responding within The Network guidelines.
Essential Job Functions
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:
- Responds and evaluates employee relations inquires with a high level of customer focus and sensitivity.
- Utilizes investigative guidelines to evaluate claims.
- Corresponds with appropriate parties as needed during the course of the evaluation and research.
- Determines the appropriate investigative course of action based on the outcome of research.
- Provides conclusion using information gathered during the course of the evaluation.
- Writes a timely, thorough investigation report for submission to Compliance team.
- Provides follow up with appropriate actions if claim is substantiated.
- Updates the case report with details/results of the investigation.
- Captures information in case management system and provides analytic data.
- Analyzes data to identify trends and patterns and reports appropriately.
- Works closely with field Human Resources staff as needed.
- Performs other related duties and activities as required.
None Required
Minimum Knowledge And Skills Required By The Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:
Education And Experience
- Bachelor’s Degree required.
- 2 to 4 years of experience with prior experience in Human Resources and Investigations preferred.
- N/A
- Must be customer service focused
- Excellent interpersonal skills, problem solving, analytic, and written communication skills
- Detailed oriented
- Ability to maintain a high level of confidentiality
- Technically adept with prior systems experience
- Travel as needed
- Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.Sedentary work involves sitting most of the time.Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met .
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. With Corporate operations located in the Boston Seaport, Lawrence, Massachusetts and Edina, Minnesota, today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
If you have questions about this posting, please contact [email protected]