About us
ProMed Health Plus is an FDA-cleared medical device company in advanced wound care and compression therapy. We sell through Amazon, physician dispensing, home health agencies, and a national field rep network. Founder-led team scaling across multiple channels.
THE ROLE!
You are the CEO's right hand. 50% strategy — building the growth game plan, channel economics, commission systems, and metrics cadence. 50% execution — owning fulfillment, inventory, Sales and operational SOP's and building the warehouse team that ships our product.
You know the operation well enough to kickstart and jump in when it matters.
** If you are not located in LA area, you must be willing and able to travel to our Westlake office for Leadership meetings monthly!**
WHAT YOU'LL OWN!
• Growth game plan and operating model across channels, SKUs, and product lines
• Ecommerce operations across multiple DTC platforms
• End-to-end fulfillment across DTC, physician, home health, and rep channels
• Hiring, training, and leading the warehouse team
• Inventory, vendor coordination, and FDA-compliant lot tracking
• Commission tracking systems for employees and 1099 reps
• Weekly metrics cadence with the founder team
• Partnership with the Executive Assistant and broader team scaling
WHAT WE NEED!
• 3–5 years of proven management experience at a startup or small team — you have actually built and grown a team, with measurable results you can speak to
• Proven track record required — you have real, verifiable experience running operations in DME, wound care, compression, or adjacent regulated medical device categories. You have scaled a team, not just been on one. References from previous roles will be checked thoroughly
• DME experience required — wound care, compression, or similar. You know how providers, payers, and physician dispensing work
• Multi-channel ecommerce chops — hands-on experience running Shopify and Amazon Seller Central is a must; additional marketplace experience a plus
• Builder mindset — you take strategy from idea to running system. Equally comfortable in a spreadsheet, a founder meeting, and on the warehouse floor
• Direct and accountable — when something breaks, you own it and fix it. You raise concerns with leadership, not with teammates
• Westlake Village preferred — this is an on-site role in Westlake Village, CA. Open to remote (West or East Coast) for the right candidate, with 1 week on-site for onboarding and 1 week on-site per month after that
COMPENSATION
• $115,000 base
• Quarterly performance bonus (operational KPIs)
• Annual performance bonus (company revenue milestones)
• Total Y1 target: $218,000
• Unlimited PTO · Health insurance
• Westlake Village, CA (preferred) · Remote (West or East Coast) considered for the right candidate
OUR PROCESS!
This is a senior hire and we vet accordingly. Expect multiple conversations with the founder team, a working session where we walk through a real operational problem together, thorough reference checks with former managers and peers, and a background check. If that process sounds excessive, this isn't the right role for you.