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Woolf

Director of Strategic Accounts

ottawa, ontario, canada / Posted
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About Woolf

Woolf is redefining higher education by increasing access to world-class, globally recognized, and transferable degrees. We enable institutions, educators, and entrepreneurs to launch accredited degree programs at speed and scale, ensuring that high-quality education is more accessible than ever.

As a category-defining company, Woolf is accelerating innovation in higher education, creating new opportunities for learning without borders. Backed by leading Silicon Valley investors, we are a globally distributed, remote-first team building the future of education. Learn more at Woolf University.

About The Role

We are seeking a dynamic and results-oriented Director of Strategic Accounts to lead and grow key institutional partnerships. This role is responsible for managing our most critical partner relationships, driving revenue expansion, and ensuring long-term success through strategic alignment, consultative engagement, and operational excellence.

What You'll Do

  • Account Leadership: Own the relationship lifecycle for Woolf's largest and most complex partners—serving as a trusted advisor, and long-term strategic partner
  • Growth & Retention: Drive revenue growth within strategic accounts by identifying expansion opportunities, upsell/cross-sell initiatives & products, and renewal strategies
  • Strategic Alignment: Understand partner goals and objectives, and align Woolf's academic and operational offerings to support long-term success
  • Cross-Functional Collaboration: Work closely with Customer Success, Product and Engineering teams to ensure partner satisfaction and deliver customized solutions
  • Performance Management: Monitor partner metrics and create account plans to proactively address risks and opportunities
  • Executive Communication: Deliver compelling updates and presentations to internal stakeholders and partner leadership
  • Market Intelligence: Identify trends in the higher education and edtech landscape and translate insights into actionable strategies for partner development


Requirements

What You Bring

  • 5+ years of experience in enterprise account management, partnerships, or client services—preferably in higher education, edtech, SaaS, or professional services
  • Proven success managing complex, multi-stakeholder relationships at the executive level
  • Strong strategic thinking, problem-solving, and commercial acumen
  • Exceptional communication skills—both written and verbal
  • Experience working in a high-growth, remote-first, and global organization
  • Passion for innovation in education and a commitment to quality and impact


Benefits

  • Contract Structure & Compensation
    • Contract Type: Independent Contractor (Global)
    • Please note: contractors are responsible for their own taxes and benefits in compliance with their local regulations
Why Woolf

  • Global Impact: Work with education leaders worldwide to shape the future of learning
  • Remote Flexibility: Work from anywhere with a schedule that fits your lifestyle
  • Growth Potential: Join a fast-growing company with opportunities to expand your role
  • Innovative Culture: Be part of a mission-driven team backed by top investors