This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Operations in the United States.
This role offers an exciting opportunity to lead operational excellence in a dynamic healthcare services environment. The Director of Operations will oversee clinical forms processing, ensuring high accuracy, timely delivery, and compliance with regulatory standards. The position focuses on optimizing workflows, driving process improvements, and enhancing patient and client satisfaction. You will collaborate closely with senior leadership to implement strategic initiatives, scale operations, and maintain KPIs across multiple teams. This role requires a strong analytical mindset, exceptional leadership skills, and the ability to motivate teams while delivering measurable results. The position balances operational management with strategic planning to support both efficiency and growth.
Accountabilities
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
This role offers an exciting opportunity to lead operational excellence in a dynamic healthcare services environment. The Director of Operations will oversee clinical forms processing, ensuring high accuracy, timely delivery, and compliance with regulatory standards. The position focuses on optimizing workflows, driving process improvements, and enhancing patient and client satisfaction. You will collaborate closely with senior leadership to implement strategic initiatives, scale operations, and maintain KPIs across multiple teams. This role requires a strong analytical mindset, exceptional leadership skills, and the ability to motivate teams while delivering measurable results. The position balances operational management with strategic planning to support both efficiency and growth.
Accountabilities
- Lead end-to-end clinical forms processing, ensuring timely turnaround and high-quality outputs.
- Maintain operational KPIs, including 95% of forms completed within 48 hours and 99% accuracy.
- Implement workflow automation and continuous improvement initiatives to optimize efficiency.
- Develop patient-centric processes to enhance experience, transparency, and satisfaction.
- Ensure 100% compliance with HIPAA and other regulatory standards, conducting audits and corrective actions as needed.
- Mentor, train, and motivate team members to achieve departmental and organizational goals.
- Collaborate with senior leadership to identify strategic process improvements and scale operations effectively.
- Bachelor’s degree in Healthcare Administration, Business, or related field (preferred).
- 5+ years of healthcare operations experience, with proven expertise in clinical documentation and process management.
- Strong leadership, analytical, and decision-making skills with the ability to manage multiple priorities.
- Excellent communication, stakeholder management, and presentation abilities.
- Demonstrated experience in achieving operational KPIs and driving continuous improvement.
- Ability to motivate and lead teams, foster engagement, and manage performance under tight deadlines.
- Competitive salary: $75,000 – $85,000 annually.
- Flexible remote work options.
- Comprehensive healthcare coverage including medical, dental, and vision.
- Paid time off and holidays.
- Professional development and training opportunities.
- Collaborative, growth-focused work environment.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.