Digital Coordinator
A CRG retail client is seeking a detail-oriented Digital Coordinator to support its Digital Marketing team. This role focuses heavily on administrative and routine digital updates that ensure the accuracy and consistency of their consumer-facing website and mobile app. The ideal candidate is highly organized, comfortable with repetitive tasks, and enjoys working through a high volume of tickets in a structured environment.
Opportunity: Contract
Location: Remote (EST preferred, flexible)
Schedule: Full-Time
Pay Rate: $27/hour
Role Overview
The Digital Coordinator plays a critical support role for the company's web and app operations. This position is primarily administrative and execution-focused, handling 40–50 similar tickets per week. Accuracy, consistency, and follow-through are key to success in this role. This position does not involve HTML development work and is separate from other digital coordinator roles focused on coding.
Key Responsibilities
Administrative & Digital Operations (Primary Focus)
- Perform high-volume data entry and routine digital updates across web and app platforms
- Update store listings, center and store hours, directories, maps, and geolocation data
- Push live retail promotions and maintain accurate event listings
- Update WiFi landing pages and consumer-facing content as needed
- Manage invoices and provide general administrative support
- Take meeting minutes and support team documentation
Cross-Functional Support
- Work closely with marketing directors, operations directors, and center teams
- Coordinate updates and requests across departments to ensure timely execution
Reporting & Analytics Support (Nice to Have)
- Assist with weekly reporting and basic data analysis
- Support website analytics efforts using tools such as Siteimprove
- Review traffic trends and user sources to support team insights
Qualifications
Required Qualifications
- Strong attention to detail and commitment to accuracy
- Comfort with repetitive, routine work and high ticket volume
- Excellent organizational and time management skills
- Ability to prioritize administrative responsibilities
- Strong written and verbal communication skills
Preferred Qualifications
- Exposure to data analytics or reporting support
- Experience assisting with website or digital performance reporting
- Basic understanding of HTML (can be trained; not a hard requirement)
- Experience working cross-functionally with multiple teams
Software & Tools
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience with content management systems or digital platforms preferred
Category Code: JN002, JN009