Key Responsibilities:
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- Accurately input and update payment information in the database
- Track overdue accounts and send payment reminders
- Contact customers to resolve outstanding balances
- Maintain records of payments, account statuses, and communications
- Generate reports on collection activities and account status
- Follow company policies and procedures for collections
- High school diploma or equivalent; finance/accounting experience is a plus
- Previous data entry or collections experience preferred
- Strong attention to detail and time-management skills
- Proficiency in Microsoft Office and data entry software
- Ability to work independently in a remote setting
- Excellent communication and negotiation skills
- Remote work flexibility
- Competitive salary
- Paid time off
- Opportunities for growth and development
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