About The Company
Group O is a leading organization dedicated to delivering innovative solutions and exceptional services across various industries. Committed to fostering a dynamic and inclusive work environment, the company emphasizes continuous growth, technological advancement, and customer satisfaction. With a focus on leveraging data-driven insights, the organization strives to optimize operations, enhance customer experiences, and stay ahead in a competitive marketplace. Their commitment to excellence and innovation makes them a trusted partner for clients and a desirable employer for professionals seeking impactful career opportunities.
About The Role
The Sr. Data Analyst will play a pivotal role within the Business Analytics department, supporting critical billing and customer experience initiatives for a prominent Group O client. This temporary position, expected to run from January 2026 through December 2027, offers an exciting opportunity to lead analytical efforts in a remote setting operating under Pacific time. The successful candidate will serve as the primary analytics partner, collaborating closely with marketing and finance teams to design rigorous testing methodologies, develop insightful dashboards, and communicate complex data findings to stakeholders with diverse technical backgrounds.
The role primarily focuses on the Paperless Billing Initiative, where the analyst will design and implement test/control frameworks, define target audiences, and evaluate campaign performance. Additionally, the analyst will support various projects related to customer segmentation, billing migration analytics, and marketing performance analysis, contributing to strategic decision-making and process improvements. This position offers a unique chance to influence high-visibility projects impacting millions of customers while working within a collaborative and flexible environment.
Qualifications
Group O is an equal opportunity employer committed to fostering an inclusive environment for all employees. They do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to these factors, and the organization encourages applicants from diverse backgrounds to apply.
Group O is a leading organization dedicated to delivering innovative solutions and exceptional services across various industries. Committed to fostering a dynamic and inclusive work environment, the company emphasizes continuous growth, technological advancement, and customer satisfaction. With a focus on leveraging data-driven insights, the organization strives to optimize operations, enhance customer experiences, and stay ahead in a competitive marketplace. Their commitment to excellence and innovation makes them a trusted partner for clients and a desirable employer for professionals seeking impactful career opportunities.
About The Role
The Sr. Data Analyst will play a pivotal role within the Business Analytics department, supporting critical billing and customer experience initiatives for a prominent Group O client. This temporary position, expected to run from January 2026 through December 2027, offers an exciting opportunity to lead analytical efforts in a remote setting operating under Pacific time. The successful candidate will serve as the primary analytics partner, collaborating closely with marketing and finance teams to design rigorous testing methodologies, develop insightful dashboards, and communicate complex data findings to stakeholders with diverse technical backgrounds.
The role primarily focuses on the Paperless Billing Initiative, where the analyst will design and implement test/control frameworks, define target audiences, and evaluate campaign performance. Additionally, the analyst will support various projects related to customer segmentation, billing migration analytics, and marketing performance analysis, contributing to strategic decision-making and process improvements. This position offers a unique chance to influence high-visibility projects impacting millions of customers while working within a collaborative and flexible environment.
Qualifications
- Proficiency in SQL for data extraction, manipulation, and analysis
- Experience designing and analyzing A/B tests and test/control experiments
- Ability to create clear, actionable dashboards and reports using visualization tools
- Strong data quality assurance and validation skills
- Excellent communication skills for explaining technical concepts to non-technical stakeholders
- Experience managing high volumes of ad hoc analytical requests
- Self-motivated with the ability to work independently in a remote environment
- Strong attention to detail and documentation practices
- Experience with cloud data warehousing platforms such as Snowflake (preferred)
- Proficiency in Tableau for data visualization (preferred)
- Experience with Databricks or Jupyter Notebooks for exploratory analysis (preferred)
- Background in marketing analytics, particularly campaign measurement and customer segmentation (preferred)
- Knowledge of churn analysis and retention metrics (preferred)
- Previous experience in subscription-based business models is a plus
- Design and implement test/control group frameworks for paperless billing campaigns
- Partner with marketing stakeholders to define target audiences and exclusion criteria
- Respond to ad hoc analytical questions from business stakeholders
- Build and maintain dashboards to track test performance and key metrics
- Provide guidance on test design methodology and ensure statistical rigor
- Document campaign performance and communicate results effectively to non-technical stakeholders
- Support CX-related marketing campaign tracking and analysis as capacity allows
- Contribute to billing migration analytics projects, including customer segmentation and complexity tiering
- Assist with general marketing performance analysis and deriving actionable insights
- Competitive hourly compensation ranging from $67.00 to $77.00
- Flexible remote work environment operating under Pacific time zone
- Opportunity to work on high-impact projects affecting millions of customers
- Collaborative team environment with regular communication and support
- Potential for extended engagement through December 2027
- Exposure to advanced analytics tools and methodologies
- Professional growth opportunities through diverse project involvement
Group O is an equal opportunity employer committed to fostering an inclusive environment for all employees. They do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to these factors, and the organization encourages applicants from diverse backgrounds to apply.