Mercier Consultancy is seeking dedicated Danish Speaking Customer Support Representatives to move to Greece with the flexibility to work from anywhere in the country. We offer a paid relocation package to assist you in making a smooth transition to Greece. This role is perfect for individuals fluent in Danish who are passionate about providing exceptional customer service and eager to experience life in Greece.
Key Responsibilities
Key Responsibilities
- Deliver high-quality customer support to Danish-speaking clients via phone, email, and chat channels
- Respond promptly and accurately to customer inquiries regarding products and services
- Resolve customer issues efficiently while maintaining positive customer relationships
- Maintain detailed records of all customer interactions in the company's CRM system
- Collaborate with internal teams to ensure excellent service delivery and customer satisfaction
- Stay informed about company products, policies, and industry developments to offer informed assistance
- Fluency in Danish (both written and spoken) is essential; proficiency in English is an advantage
- Previous experience in customer support or related fields preferred
- Excellent communication and interpersonal skills with a strong customer focus
- Ability to work independently and manage tasks efficiently in a remote setup
- Familiarity with CRM systems and customer support tools is a plus
- Positive attitude, adaptability, and eagerness to relocate and integrate into Greek culture
- Strong problem-solving skills and attention to detail
- Competitive Monthly Salary
- Relocation Package
- Airport Pick-Up
- Fully Paid Training
- Health Insurance
- Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece
- And Much More..